Public Record
Friends House
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About this facility
Operating details and county context
Operating details
- Capacity
- 145 residents
- Phone
- (707) 538-0152
- Address
- 684 Benicia Drive
- Licensed since
Sonoma County context
156*CCLD
Total facilities
6.7*CCLD
Avg citations
10.5*CCLD
Avg visits
2.8*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
9 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87465(h)(6)Type A
Based on LPA observation and record review, the licensee did not comply with the section cited above in that R2 had bubble pack of Quetiapine FUM 50mg not listed on Centrally Stored Medication Log (CSML), which poses an immediate health, safety or personal rights risk to persons in care.
- 87468.2(a)(4)Type B
Based on LPA and Admin observation, the licensee did not comply with the section cited above in that R1 elpoed from facility, which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87611(e)Type B
87611 General Requirements for Allowable Health Conditions (e) In addition to Sections 87465(a) and 87464(d) the licensee shall ensure that the resident is cared for in accordance with the physician's orders and that the resident's medical needs are met. This requirement not met by licensee as evidenced by: Based on LPA interview and record review, the licensee did not comply with the section cited above in that facility does not have an incontinence care program/procedure that addresses and/or ensures that the facility meets the needs of those residents that lack the cognitive capacity to communicate their incontinence needs, which poses a potential health, safety or personal rights risk to persons in care.
2024
- 1569.625(b)(2)Type B
Based on LPA and Admin observation and record review, the licensee did not comply with the section cited above in that S1 and S2 did not have 20 hours of annual training completed which poses a potential health, safety or personal rights risk to persons in care.
- 87458(b)(1)Type B
Based on LPA and Admin observation and record review, the licensee did not comply with the section cited above in that R1 and R2 did not have TB clearance on file which poses a potential health, safety or personal rights risk to persons in care.
2023
- 1569.696(a)Type B
Based on LPA's observation, records review and interview with Administrator, the licensee did not comply with the section cited above in 2 out of 5 staff did not have annual required training hours, which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87458(a)Type B
Based on LPA's observation, records review and interview with Administrator, the licensee did not comply with the section cited above in 1 out of 9 residents (R3) did not have a current medical assessment within the last 12 months, which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87463(c)Type B
Based on LPA's observation, records review and interview with Administrator, the licensee did not comply with the section cited above in 6 out of 9 resident's care plans were not updated within the last 12 months which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87411(c)(1)Type A
87411(c)(1)(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross.This requirement is not met as evidenced by: Based on record review conducted on April 12, 2023, the licensee did not comply with the section cited above in 2 out of 5 staff members did not have a current First Aid as required by Title 22 regulations. This poses an immediate health, safety or personal rights risk to residents in care.
Inspection record
12 visits on record since 2021. Most recent on 2025-11-13.
5 routine inspections, 5 complaint visits. 4 complaints on record, 2 of 4 substantiated.
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- Inspection2 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection3 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
9 citations across the record on file
Nearby
Other licensed assisted living facilities in Santa Rosa
FAQ
Common questions about this facility
Is Friends House licensed in California?
Yes, Friends House is currently licensed in California. It has been licensed since 2006.
How many citations does Friends House have?
Friends House has 9 citations on record: 2 Type A (more serious) and 7 Type B citations. It has received 12 visits (5 inspections, 5 complaint visits, 2 other visits).
When was Friends House last inspected?
Friends House was last inspected on November 13, 2025 (about 7 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Friends House?
Friends House is a Continuing Care Retirement Community (CCRC), which provides a continuum of care from independent living to skilled nursing with a licensed capacity of 145 residents. It is located in Santa Rosa, Sonoma County, California.
How does Friends House compare to other assisted living facilities in Sonoma County?
Friends House has 9 citations. The county average is 6.7 citations per facility. There are 156 assisted living facilities in Sonoma County.
Does Friends House have any serious violations?
Friends House has 2 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Friends House had any complaint inspections?
Friends House has received 5 complaint-triggered inspections. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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