complaint·January 12, 2026

Per review of records, staff have provided medications for R1 to have while away from the facility. Per review of records, there is a legal representative, POA, power of attorney for R1, which is still in effect. There are no new court orders and/or approvals on change of current POA. The POA ensured resident had prescribed medications ordered and obtained, when the medications didn't return back with the resident, upon R1's return to them. R1's medications are filled by Kaiser Pharmacy regularly for resident R1. Per review of records, and conducted interviews, there was no information obtained in the investigation to support that a violation had occurred. The resident/R1 has visitors that come to the facility to visit, including some family members who visit, and take resident out of the community as well. Per interviews with staff, and other related parties, visitation is not being withheld from R1, and resident is not being isolated from others. Per staff interviews, and interviews with other parties, there is a legal temporary restraining court order in effect at this time. Per review of records, there is a temporary restraining order, In summary it states, individual, (I1), is restricted to one (1) supervised visit a week with R1, for a period of one (1) hour. The supervised visit must take place at the facility, Ivy Park At Piner, and must be pre-scheduled with Cheryl Fox, RN. This is in effect until the "end of the court date of 1/14/26". Per interview with facility staff, S1, the facility is following the legal court restraining order, and will contact parties as required/needed, including local police department if needed at any time, regarding the temporary restraining order. Per review of records, and conducted interviews, there was no information obtained in the investigation to support that a violation had occurred. Based on the interviews, record/document reviews, and related information obtained during the investigation, the allegations of "staff are not giving resident medications as prescribed, and violation of resident's personal rights" are Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies cited. Exit interview was conducted with Eric Perry, Administrator. Complaint Report LIC9099 was provided to the Administrator.