complaint·September 12, 2024

Based on records reviewed and interviews conducted with Administrator Lorraine Padilla, and Reporting Party (RP). the information provided, it was unclear if unlawful eviction therefore the allegation was deemed UNSUBSTANTIATED. Staff did not prevent resident from getting into a physical confrontation with another resident- Based on records reviewed and interviews with staff, residents and Reporting Party. According to LIC624 Unusual Incident/Injury Report Resident (R1) and Resident (R2) got into physical confrontation during lunch on 3/21/2024. Staff separated them, no injuries were reported from R1 or R2. After the incident the facility moved R2 to another room to create separation from R1. Administrator Lorraine Padilla directed staff to redirect R1 and R2 to try to keep each other separated. Based on records reviewed and interviews with staff, residents and Reporting Party the information provided, it was unclear if staff did not prevent resident from getting into a physical confrontation with another resident therefore the allegation was deemed UNSUBSTANTIATED. The Department (CCLD) has found the allegations. Unsubstantiated. A finding that the complaint allegation(s) are UNSUBSTANTIATED means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. An exit interview was, and report left.