Non-compliance follow-up·August 19, 2025

A Noncompliance Conference (NCC) was conducted today on August, 19,2025, via Microsoft Teams. The purpose of the NCC was to discuss the complaints since licensure. Present at today’s NCC were the Sacramento South Regional Office Adult and Senior Staff, Regional Manager (RM) Stephenie Doub, Licensing Program Manager (LPM) Lisa Rios, Licensing Program Analysts (LPAs) Ellen Lindstrom and Arielle Pascua. Present from One Life Senior Living Management Company, Chief Executive Officer, Dan Williams, Senior Vice President of Operations, Laurie McConnell, Senior Vice President of Health and Wellness, Cyndie Bryant, and Regional Director of Operations, Laura Schutt. Present for the facility was, Facility Designated Administrator (FDA), Lacy Vincent, Health and Wellness Director, Kurtis Woody and Licensee's Patrick Corrigan and Austin Corrigan. The non-compliance conference process was explained during this meeting to include the Administrative process. The NCC is being held due to non-compliance. Since facility licensure on 11/04/2022 the facility has a total of 13 complaints along with 10 Type A citations and 9 Type B citations. The deficiencies noted are: Deficiencies: Incidental and Medical, Reporting Requirements, Managed Incontinence, Basic Services Requirements, Personal Rights, Personnel Requirements, Resident Records, Infection Control, Care of Persons with Dementia, Buildings and Grounds, Care and Supervision, and Food Service. Issues discussed during the Non-Compliance Conference were: Facility staffing Care and supervision Reporting Requirements Seeking timely medical attention Care Plans and Fall Prevention Plan The facility has stated they will do the following to achieve continued and substantial compliance: Increase staffing Email a copy of August Payroll Update LIC 500 Personnel Report and provide form to Community Care Licensing Department (CCLD) indicating lead staff Assign and hire a Memory Care Director by 09/30/2025 Provide and conduct staff training regarding the topics discussed Continue conducting on-site random visits from facility management Facility staff will email CCLD facility plans to achieve compliance by 08/29/2025 5:00 PM. In addition, all requested above documents shall be emailed to CCLD by 08/29//2025 5:00 PM. In addition, at this meeting the notified Licensee/Administrator was advised future non-compliance regarding the above and other regulatory components will result in additional citations, civil penalties, and further potential administrative action. Community Care Licensing Department (CCLD) will do the following : Increase Monitoring to quarterly visits. TSP Completing the Non-Compliance Conference does not deprive the Department of its authority to take appropriate formal legal action under the Health and Safety Code if such action is deemed necessary by the Regional Manager. Per California Code of Regulations (CCRs) - Title 22 no deficiencies are being cited during this visit. An exit interview was conducted and copy of this report was provided via email and an electronic email read receipt confirms receiving these documents.