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Inspection visit

Routine inspection

HILLCREST ROYALELicense 5658007342 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPA) Brian Balisi  arrived at the facility unannounced to conduct a required annual visit at 12:00 p.m. Upon arrival LPAs met with Miriam Rubinstein. LPA toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. LPA began the inspection in the kitchen/food service area at 12:30p.m. Knives are kept inaccessible to residents in care. Kitchen appliances were appeared  to be in operable condition. The facility has a sufficient supply of perishable and non-perishable food properly stored.  Dining room furniture were observed to be in good condition and appeared to be relatively clean. LPA observed  resident having lunch in the dining room. LPA inspected the common areas throughout the facility. The common areas include the following on the first floor (2) dining rooms, library and lounge.  On the second and third floor LPA observed (2) lounge areas. All the rooms have been appropriately furnished. There is a dedicated area for the posting of required documents directly by the main entrance and hallway. The common areas were observed to be properly furnished and relatively clean at the of the visit. LPA observed appropriate signage throughout the facility. LPA observed sanitizer readily available in areas with high touch surfaces. Dining room furniture was observed to be in good condition. The facility maintained a comfortable temperature. Smoke detector(s) and carbon monoxide detectors were operational at the time of the visit. Fire extinguishers were observed throughout the facility, fully charged and were last serviced 11/28/2023 LPAs inspected eight (8) randomly selected bedrooms throughout the (3) floors. The resident bedrooms were properly furnished with a bed, night stand, and sufficient lighting for each resident. The bedrooms had appropriate and adequate bedding and linens such as sheets, pillowcases, mattress pads, and blankets. LPA observed all bathrooms in each resident bedroom were clean, properly supplied and had functional fixtures. The hot water was measured in each bathroom within 105 - 120 degrees Fahrenheit. Resident bathrooms were clean and sanitary and in operating condition with grab bars and non-skid surfaces. The bathrooms were sufficiently stocked with supplies and paper towels. At approx. 12:45 p.m. LPA did not observe any emergency evac chairs in the stairwells. Executive Director stated they had recently placed an order for new evac chairs in each stairwell, which are scheduled to arrive by approx July 1st. Records review began at 01:30 pm, eight (8)  Personnel records were reviewed for, but not limited to: personnel records, health assessments, criminal record clearances, first aid/CPR training, and the appropriate training.  At approx. 01:50 p.m.  (7) out of (8) staff files reviewed do not have a valid first aid / CPR certification on file. Eight (8) resident records were reviewed for, but not limited to: appraisals, medical records, admissions agreement, consent forms. All files were observed to be in order at this time. Medications review began at approximately 03:30pm The medications are centrally stored in a med room on the third floor inaccessible to residents in care. Medications are properly documented on the centrally stored medications and destruction record. INFECTION CONTROL: Upon entry, the facility has a central entry point for symptom screening, temperature checks, and sanitation station. At this time, the staff will continue to keep up signs that promotes good hand hygiene and symptoms of a communicable disease. The facility has an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. If needed, the facility has the capacity to designate a single isolation room if the facility has a confirmed case of a communicable disease. The facility’s policies and procedures as it pertains to infection control are adequate at this time. LPAs obtained the following documents - Census, Staff schedule, Emergency Disaster plan and updated Limited Liability insurance. Between 12pm - 05:00pm the LPAs interviewed staff and residents. Pursuant to Title 22 of the California Code of Regulations Division 6, Chapter 8, the following deficiencies were cited (refer to LIC 809-D). Civil Penalties assessed in the amount of $500.00 Failure to correct the deficiencies may result in additional civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.618(c)(3)Type B

    Based on record review, the licensee did not comply with the section cited above in (7) out of (8) files reviewed did not have a valid first aid certificate, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 1569.695(f)(1)Type A

    Based on observation the licensee did not comply with the section cited above as LPA did not observe an evacuation chair at each stairwell, which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 24, 2024 inspection of HILLCREST ROYALE?

This was a inspection inspection of HILLCREST ROYALE on June 24, 2024. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to HILLCREST ROYALE on June 24, 2024?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "Based on record review, the licensee did not comply with the section cited above in (7) out of (8) files reviewed did n..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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