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Hillcrest Royale

License 565800734Residential Care - ElderlyThousand Oaks, CA
12 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
145 residents
Phone
(805) 371-0035
Address
190 East Hillcrest Drive
Licensed since

Ventura County context

253*CCLD

Total facilities

5.5*CCLD

Avg citations

9.3*CCLD

Avg visits

3.3*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

12 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2024

  • 1569.695(f)(1)Type A

    Based on observation the licensee did not comply with the section cited above as LPA did not observe an evacuation chair at each stairwell, which poses an immediate health, safety or personal rights risk to persons in care.

  • 1569.618(c)(3)Type B

    Based on record review, the licensee did not comply with the section cited above in (7) out of (8) files reviewed did not have a valid first aid certificate, which poses/posed a potential health, safety or personal rights risk to persons in care.

2023

  • 87355(e)(2)Type A

    Based on record review, the licensee did not comply with the section cited above as 7 staff (S1,S2,S3,S4, S5, S6, S7) were not associated to the facility which poses an immediate health and safety risk to persons in care.

  • 87465(a)(4)Type A

    Based on record review, the licensee did not comply with the section cited above as 1 morning pill for R1 of DIGOXIN was found to be unadministered for 8/1/2023, which poses an immediate health and safety risk to persons in care.

  • 87555(b)(8)Type A

    Based on observation, the licensee did not comply with the section cited above as moldy lettuce, moldy tomatoes and expired prune juice was discivered which poses an immediate health and safety risk to persons in care.

  • 87303(e)(2)Type B

    Based on observation, the licensee did not comply with the section cited above as taps throughout the facility were found to be delivering hot water up to 125.4 degrees F which poses a potential health and safety risk to persons in care.

  • 87303(a)Type A

    Based on observation the licensee did not comply with the section cited above as the ceiling in bedroom 204 was observed to have water damage which poses an immediate health and safety risk to persons in care.

2022

  • 87468.1(a)(2)Type A

    Based on LPA observation, the licensee did not comply with the section cited above as four (4) staff were observed not wearing masks/face coverings in common areas, which poses an immediate health, safety, and personal rights risk to persons in care.

  • 87303(e)(2)Type A

    Based on LPA observation, the licensee did not comply with the section cited above as the Level 2 resident's restroom faucets deliver hot water measured at 100 and 104 degrees Fahrenheit, which poses an immediate health and safety risk to persons in care.

  • 87465(h)(2)Type A

    Based on LPA observation, the licensee did not comply with the section cited above as the lock to the medication room did not lock, which poses an immediate health and safety risk to persons in care.

2021

  • 87211(a)(1)(D)Type B

    87211(a)(1)(D) Reporting Requirements. Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (D) Any incident which threatens the welfare, safety or health of any resident...This requirement is not met as evidenced by: Based on interview and records review, the licensee did not comply with the section cited above, as the licensee did not submit a report when R1 went to the ER on 3/16/2021, which poses a potential health and safety risk to residents in care.

  • 87615(a)(1)Type A

    87615(a)(1) Prohibited Health Conditions. Persons who require health services for or have a health condition ... shall not be admitted or retained in a residential care facility for the elderly: Stage 3 or 4 pressure injuries.This requirement is not met as evidenced by: Based on interview and records review, the licensee did not comply with the section cited above, as they retained R1 in the facility with a prohibited health condition, which poses an immediate health and safety risk to residents in care.

Inspection record

10 visits on record since 2022. Most recent on 2026-04-20.

4 routine inspections, 3 complaint visits. 3 complaints on record.

12 citations across the record on file

Nearby

Other licensed assisted living facilities in Thousand Oaks

FAQ

Common questions about this facility

Is Hillcrest Royale licensed in California?

Yes, Hillcrest Royale is currently licensed in California. It has been licensed since 2002.

How many citations does Hillcrest Royale have?

Hillcrest Royale has 12 citations on record: 9 Type A (more serious) and 3 Type B citations. It has received 10 visits (4 inspections, 3 complaint visits, 3 other visits).

When was Hillcrest Royale last inspected?

Hillcrest Royale was last inspected on April 20, 2026 (4 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Hillcrest Royale?

Hillcrest Royale is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 145 residents. It is located in Thousand Oaks, Ventura County, California.

How does Hillcrest Royale compare to other assisted living facilities in Ventura County?

Hillcrest Royale has 12 citations. The county average is 5.5 citations per facility. There are 253 assisted living facilities in Ventura County.

Does Hillcrest Royale have any serious violations?

Hillcrest Royale has 9 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Hillcrest Royale had any complaint inspections?

Hillcrest Royale has received 3 complaint-triggered inspections. Complaint inspections are triggered when someone reports a concern to CCLD.

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