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Inspection visit

Complaint

VENTURA GRAND CHATEAULicense 5658024721 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

(continued from LIC9099) In addition, R1 stated they enjoy playing bingo and during bingo S1 goes to get them and take them to the bathroom even though R1 does not need to go to the bathroom. R1 feels this is done by S1 out of spite. Other staff also stated it seemed to them S1's conduct toward R1 was forceful and seemingly spiteful. S1 was interviewed and denied the allegations. However, based on statements from witnesses, the allegation " Staff does not treat resident with respect" is deemed Substantiated at this time. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiency was cited (refer to LIC 9099-D). Exit Interview conducted. A copy of the report and appeal rights were issued.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87Type A

    87608 Postural Supports (a) ...Postural supports may be used under the following conditions.(1)Postural supports shall be limited to appliances or device to achieve proper body position... to improve a resident's mobility... rather than restrict movement. This requirement is not met as evidenced by: Based on interviews with residents and staff, the Licensee did not comply with the section cited above as, S1 has been observed multiple times using geri-chairs and tables to restrict residents' movement, which poses an immediate health and safety risk to resident in care.

  • Resident care and supervision skills

    87411 Personnel Requirements - General (d) All personnel shall be given on the job training...(3) Skill and knowledge required to provide necessary resident care and supervision, including the ability to communicate with residents. This requirement is not met as evidenced by: Based on interviews with residents and staff, the Licensee did not comply with the section cited above as, S1 has been observed yelling at residents due to a language barrier, which poses a potential health and safety risk to resident in care.

  • Protection from punishment and intimidation

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3)To be free from punishment, humiliation, intimidation, abuse...This requirement is not met as evidenced by: Based on interviews with residents and staff, the Licensee did not comply with the section cited above as, S1 has been observed multiple times mistreating residents, which poses an immediate health and safety risk to resident in care.

  • 87468.1Type B

    Personal rights of residents in all facilities

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents... This requirement was not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as, witnesses stated R1 was treated poorly by S1, which posed a potential health and safety risk to resident in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 11, 2024 inspection of VENTURA GRAND CHATEAU?

This was a complaint inspection of VENTURA GRAND CHATEAU on July 11, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to VENTURA GRAND CHATEAU on July 11, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87608 Postural Supports (a) ...Postural supports may be used under the following conditions.(1)Postural supports shall b..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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