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Inspection visit

Complaint

VENTURA GRAND CHATEAULicense 5658024723 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

(continued from LIC9099) stepping on that resident's foot, forcing residents to sit down at a chair and shoving the table so close to them they cannot get up, leaving residents in geri-chairs to restrict their movement, yelling at residents who do not understand S1 due to a language barrier, and changing a resident's briefs while standing in the hallway not affording the resident privacy or dignity. Based on the observations by those interviewed, the following allegations are deemed Substantiated: Staff member physically abuses residents in care. Staff member handles residents in care in a rough manner. Staff member is not according resident(s) dignity while in care. Staff member is unable to meet the needs of residents in care due to a language barrier. The following deficiencies were observed (See LIC 9099-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided. (continued from LIC9099) LPA interviewed staff and residents regarding S1 handling food. None of those interviewed had ever observed S1 mishandling food or beverages. Therefore, the allegation "Staff member does not follow proper food sanitation practices" is deemed Unsubstantiated at this time. LPA interviewed staff and residents regarding the facility staffing. Staff indicated the facility is fully staffed and when someone calls out they can find coverage. The residents did not notice any issues with the number of staff at the facility. Therefore, the allegation "Facility does not have enough staff to meet the needs of residents in care" is deemed Unsubstantiated at this time. Exit interview conducted. Copy of report issued.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87Type A

    87608 Postural Supports (a) ...Postural supports may be used under the following conditions.(1)Postural supports shall be limited to appliances or device to achieve proper body position... to improve a resident's mobility... rather than restrict movement. This requirement is not met as evidenced by: Based on interviews with residents and staff, the Licensee did not comply with the section cited above as, S1 has been observed multiple times using geri-chairs and tables to restrict residents' movement, which poses an immediate health and safety risk to resident in care.

  • 87411(d)(3)Type B

    Resident care and supervision skills

    87411 Personnel Requirements - General (d) All personnel shall be given on the job training...(3) Skill and knowledge required to provide necessary resident care and supervision, including the ability to communicate with residents. This requirement is not met as evidenced by: Based on interviews with residents and staff, the Licensee did not comply with the section cited above as, S1 has been observed yelling at residents due to a language barrier, which poses a potential health and safety risk to resident in care.

  • 87468.1(a)(3)Type A

    Protection from punishment and intimidation

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3)To be free from punishment, humiliation, intimidation, abuse...This requirement is not met as evidenced by: Based on interviews with residents and staff, the Licensee did not comply with the section cited above as, S1 has been observed multiple times mistreating residents, which poses an immediate health and safety risk to resident in care.

  • 87468.1Type B

    Personal rights of residents in all facilities

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents... This requirement was not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as, witnesses stated R1 was treated poorly by S1, which posed a potential health and safety risk to resident in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 11, 2024 inspection of VENTURA GRAND CHATEAU?

This was a complaint inspection of VENTURA GRAND CHATEAU on July 11, 2024. 3 citations were issued: 2 Type A (serious) and 1 Type B.

Were any citations issued to VENTURA GRAND CHATEAU on July 11, 2024?

Yes, 3 citations were issued (2 Type A, 1 Type B). The first citation was for: "87608 Postural Supports (a) ...Postural supports may be used under the following conditions.(1)Postural supports shall b..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.