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Inspection visit

Complaint

VENTURA GRAND CHATEAULicense 565802472
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Teresa Camara conducted a subsequent complaint investigation visit regarding the above noted allegations. LPA met with administrator Sean Beharry and explained the reason for the visit. LPA spoke with administrator regarding this complaint starting at 10:30 a.m. LPA conducted interviews with five staff starting at 10:41 a.m. At noon LPA conducted a brief facility tour. During a prior visit on 4/10/2025, LPA interviewed staff and attempted to interview Resident 1 (R1). Based on interviews and observations, R1 gets very upset when getting changed. On the date of the incident R1 needed to be changed and was taken to one of the restrooms. R1 tends to yell and curse when being changed which can sound disturbing but it is R1's usual behavior when being changed. Based on these interviews and observations, the above noted allegations are deemed UNSUBSTANTIATED at this time.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(2)Type B

    Safe, healthful, comfortable accommodations

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. Based on interviews, the licensee did not comply with the section cited above as staff did not prevent R2 from entering R1's room and blocked R1's entry to their room, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87608(a)(5)Type A

    Prohibit tying or restricting resident hands or feet

    87608 Postural Supports (a) (5) Under no circumstances shall postural supports include tying, depriving, or limiting the use of a resident's hands or feet.This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as S1 tied/secured R1's feet to the wheelchair, which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 2, 2025 inspection of VENTURA GRAND CHATEAU?

This was a complaint inspection of VENTURA GRAND CHATEAU on May 2, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to VENTURA GRAND CHATEAU on May 2, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.