Complaint·August 28, 2024

It is alleged that the resident has had scabies for some time and was highly contagious. Interviews conducted with facility staff and records reviewed revealed that on 02/03/2024, ambulance was called for R1 due to an unusual, altered status and distress. Staff interviewed and records reviewed confirmed that R1 was evaluated by a physician on 01/17/2024 for the skin dryness and was not noted as scabies. Staff reported that they did not have any other resident with any skin issues. Staff interviewed reported that R1 was in the hospital for a week and was discharged on 02/07/2024 to a rehab-facility and was cleared to return to the facility on 03/16/2024. Staff denied having any scabies outbreak at the facility and reported that R1 was regularly observed, and any changes were communicated to the family and doctor timely. Seven (7) out of seven residents interviewed including R1 did not report any care issues at this time. Based on the above information gathered although the allegation may be valid, there is insufficient evidence to support the allegation that “Staff did not address resident's change in health condition and Staff did not take precautions to prevent a scabies outbreak”. Therefore, the allegations is deemed UNSUBSTANTIATED at this time. Exit interview conducted and copy of report provided.