complaint·August 30, 2023

that is listed on the menu, following low sodium recipes. Most residents interviewed reported being happy with the food. Some residents indicated the food is bland, but LPA observed that salt and pepper are available on dining room tables. Staff interviewed indicated they do not add oil or butter to the fruit and only use a little oil when sautéing the vegetables when the recipe calls for sauteed vegetables. LPA observed in the kitchen a board indicating the residents' dietary restrictions and/or dietary preferences. Staff interviewed were aware of different residents' diets and their preferences. Staff interviewed indicated that food for Resident #1 (R1), who is referred to in the complaint allegations, is prepared separately when recipe calls for added oil or butter. For R1, the salmon is steamed and all vegetables for R1 are either boiled or steamed. LPA observed a variety of foods in the pantry, refrigerator, and freezer. Posted menu items were available at the facility and today's meal observed followed the posted menu. Fresh fruits and vegetables were observed. LPA observed diced fruit, which was alleged to be coated in oil or butter. LPA did not observe any coating on the fresh diced fruits; they appeared to contain only fruit and some of the fruit's own juices. Residents interviewed reported no concerns with oil or butter on the fruits served. Based on interview and observation, although the allegations may be valid, at this time there is insufficient evidence to support the allegations or that a violation occurred; therefore, the allegations that " Licensee does not ensure food of good quality is served to residents in care" and "Staff does not ensure dietary restrictions are followed for residents in care" are deemed UNSUBSTANTIATED at this time. No citations issued. Exit interview conducted. A copy of the report was provided.