Skip to main content

Inspection visit

Follow-up on corrections

LAUREL HEIGHTSLicense 5658502432 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Valeria Conway conducted an unannounced CASE MANAGEMENT- DEFICIENCIES visit to this facility and met with Executive Director, Johnny Ortiz. The case management visit is being conducted due to deficiencies observed during the investigation of complaint control # 29-AS-20241230123842. During the complaint investigation, the following deficiencies were observed: During today’s visit LPA reviewed and compared the Personnel Report (LIC500), LIS system and the Guardian System. During the audit, LPA observed two (2) staff members listed on the Personnel Report (LIC500) that have passed a criminal background clearance, however, they were not properly associated to the facility. LPA was able to look-up employee information in the LIS system and found that Staff #1 has been working at the facility since 06/13/2022 and Staff #2 (S2) has been working since 05/16/2024. Both staff members were separated from facility named above. S1 separation date was 07/01/2023 and S2 was separated on 05/22/2023. ED stated that S1 is not longer an employee for the facility since 03/16/2025 and during today's visit S2 was associated to the facility. Additionally, LPA requested the Personnel Report (LIC 500) for the month of December 2024. However ED was unable to produce this information stating that they were not aware that the facility is required to keep a current roster of all facility personnel. Pursuant to Title 22 Division 6 of the CA Code of Regulations, the following deficiency was cited (refer to LIC 809-D): Citations issued, civil penalty issued, exit interview, appeal rights given.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87208(a)(5)Type B

    87208(a)(5) Plan of Operation. (a)The licensee shall have and maintain a current, written definitive plan of operation for the facility... The plan and related materials shall contain the following: (5) Staffing plan, qualifications and duties.This requirement is not met as evidenced by: Based on observation and interviews ED did not comply with the above section by not ensuring plan of operation documentation is being kept readily available to licensing departments which poses a potential health, safety and personal rights risk to resident in care.

  • 87355(e)(3)Type A

    87355(e)(1) Criminal Record Clearance(e)...pursuant to Health and Safety Code Section 1569.17(b)...(1) Obtain a California clearance or a criminal record exemption as required by the Department. This requirement is not met as evidenced by: Based on record review and interview, LPA found 2 staff that were not associated to the facility. The licensee did not comply with the section cited above in 2 counts which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 3, 2025 inspection of LAUREL HEIGHTS?

This was a other inspection of LAUREL HEIGHTS on April 3, 2025. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to LAUREL HEIGHTS on April 3, 2025?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "87208(a)(5) Plan of Operation. (a)The licensee shall have and maintain a current, written definitive plan of operation f..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.