Laurel Heights

87303(a) Maintenance and Operation.The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by Based on observations the ED did not comply with the section cited above as the main door automatic system was observed to be in disrepair which poses a potential health and safety risk to persons in care.

Safeguards for Resident Cash, Personal Property, and Valuables: Every facility shall take appropriate measures to safeguard residents'... personal property and valuables which have been entrusted to the licensee or facility staff.This requirement is not met as evidenced by: Based on interviews conducted and records review, licensee did not comply with the section cited above. Staff made fraudulent bank and credit card transactions using resident #1's bank and credit card. This posed a potential personal rights risk to residents in care.

87208(a)(5) Plan of Operation. (a)The licensee shall have and maintain a current, written definitive plan of operation for the facility... The plan and related materials shall contain the following: (5) Staffing plan, qualifications and duties.This requirement is not met as evidenced by: Based on observation and interviews ED did not comply with the above section by not ensuring plan of operation documentation is being kept readily available to licensing departments which poses a potential health, safety and personal rights risk to resident in care.

87355(e)(1) Criminal Record Clearance(e)...pursuant to Health and Safety Code Section 1569.17(b)...(1) Obtain a California clearance or a criminal record exemption as required by the Department. This requirement is not met as evidenced by: Based on record review and interview, LPA found 2 staff that were not associated to the facility. The licensee did not comply with the section cited above in 2 counts which poses an immediate health, safety or personal rights risk to persons in care.

Based on LPA's observation, the licensee did not comply with the section cited above as R1 had personal grooming and hygiene items accessible in an unlocked cabinet which poses an immediate health, safety or personal rights risk to persons in care.

Based on LPA’s observation during the physical plant tour, the licensee did not comply with the section cited above as the trash cans in the memory care unit bedrooms and bathrooms as well as the common area restrooms did not have a tight-fitting cover/lid, which poses a potential health risk to persons in care.

Based on LPA's observation, the licensee did not comply with the section cited above as R1 had personal grooming and hygiene items such as: Gillet shaving cream, Cetaphil skin cleanser, Crest Toothpaste, and an electric shaver accessible on the bathroom counter, which poses an immediate health, safety or personal rights risk to persons in care.

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times.Maintenance shall include provision of maintenance services and procedures for the safety and well-being of ...This requirement is not met as evidence by: Based on observation and interview, the license failed to comply with the sections cited above as the handicap push button and fire places are not functional, the facility currently has a leak, and the elevator needs to be reset frequently which poses a potential health and....continued...

1569.269 Enumerated rights; severability (a)(10) Residents of residential care facilities for the elderly shall have all of the following rights: To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse.This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above by ensuring R1 was free from verbal abuse and R2 was free from physical abuse by S1 which poses an immediate health and personal rights risk to persons in care.

87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) orThis requirement is not met as evidenced by: Based on LPA's observation and interviews, the licensee did not comply with the section cited above as the licensee did not ensure that S1, S2, S3, S4, S5 and S6 were associated to the facility prior to allowing S1, S2, S3, S4, S5 and S6 to work which poses an immediate safety risk to persons in care.

87705 Care of Persons with Dementia (f)(2) The following shall be stored inaccessible to residents with dementia: Over-the-counter medication, nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants.This requirement is not met as evidenced by: Based on LPA's observations and record review, the licensee did not comply with the section cited above as toxic substances were observed accessible to residents which poses an immediate health risk to persons in care.

87705 Care of Persons with Dementia (f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).This requirement is not met as evidenced by: Based on LPA's observation and record review, the licensee did not comply with the section cited above as scissors were observed in an unlocked beauty salon accessible to residents which poses an immediate health and safety risk to persons in care.