Skip to main content

Inspection visit

Follow-up

PRIMROSE SCHOOL OF PLEASANTONLicense 0134213882 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On 06/07/2023 at approximately 1:30am, Licensing Program Analysts (LPAs) Lorraine Dacanay Breaux and Jaleesa Jackson visited the facility for the purpose of conducting a complaint allegation. The unannounced complaint investigation and a subsequent Case Management inspection and met with Director, Nicole Custino. Also present at the time of the inspection was eighty-one (81) children and 13 additional staff in 5 classrooms. LPAs conducted a health and safety inspection of the facility. During record review of the complaint, LPAs found that one former staff member did not have an eligible background clearance. The issuance of a Type A Violation is being issued today and the assessment of an immediate $500.00 civil penalty. See LIC9099-D. During record review of the complaint, LPA interviewed director, an incident was not reported to parent(s) or Department of Social Services. Type B Violation was cited (see LIC9099) LPAs Dacanay Breaux and Jackson informed facility representative, Nicole Custino that this report dated 06/07/23 documents one Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk to the health, safety, or personal rights of children in care. Also, LPAs Dacanay Breaux and Jackson informed the facility representative to provide a copy of this licensing report dated 06/07/2023 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Notice of Site Visit and Appeal Rights were given. Notice of Site Visit must be posted for 30 days. Failure to comply with posting requirements will result in the issuance of an immediate $100 civil penalty. Exit interview conducted and report was reviewed with the director, Nicole Custino.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • PERSONAL RIGHTS

    101223 (a) (3)Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights(3)To be free from corporal or unusual punishment, infliction of pain, humiliation...mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidenced by: Staff inappropriately handled a child while in care. This poses a potential risk to the health and safety of the children in care.

  • CRIMINAL RECORD CLEARANCE

    101170 - Criminal Record Clearance: (e) All individuals subject to a criminal record review shall prior to working, residing, or volunteering in a licensed facility; (1) Obtain a criminal record clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: LPAs observed a former staff did not have eligible clearance which is an immediate health, safety, and personal rights risk to children in care.

  • 101212(d)(1)(c)Type B

    101212(d)(1)(c)Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not met as evidenced by: LPAs was informed by director that an incident was not report to child's parent(s) and Department of Social Services, which is an immediate health, safety, and personal rights risk to children in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 7, 2023 inspection of PRIMROSE SCHOOL OF PLEASANTON?

This was an other inspection of PRIMROSE SCHOOL OF PLEASANTON on June 7, 2023. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to PRIMROSE SCHOOL OF PLEASANTON on June 7, 2023?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "101223 (a) (3)Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights(3)To..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.