Public Record
Primrose School of Pleasanton
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About this facility
Operating details and county context
Operating details
- Capacity
- 112 children
- Age range
- 2 years to 5 years
- Phone
- (925) 600-7745
- Address
- 7110 Koll Center Parkway
- Licensed since
Alameda County context
1,746*CCLD
Total facilities
2.5*CCLD
Avg citations
5.6*CCLD
Avg visits
1.2*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
15 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 101223(a)(2)Type B
PERSONAL RIGHTS
101223(a)(2) The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations...to meet his/her needs.This requirement was not met as evidenced by: Based on interviews and record review, the facility failed to prevent numerous biting incidents, which is an immediate health and safety or personal rights risk to children in care.
2024
- 101223(a)(3)Type B
PERSONAL RIGHTS
101223(a)(3)Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment infliction of pain, humiliation, intimidation...or other actions of a punitive nature including but not limited to: interference with functions of daily living including... sleeping... aids to physical functioning. This requirement was not met as evidence by: Based on interviews and record review the facility stated that there was an incident occurred on 08/26/2024 where teacher/staff acknowledged that teacher "patted on the bottom a child a bit too hard" which poses a potential risk to the health and safety to children in care.
- 101227(a)(1)(1)Type B
Food Services 101227(a)(1)(1) In child care centers providing meals to children, the following shall apply: (1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children…The minimum amount of food components to be served as breakfast/snacks. This requirement was not met as evidenced by interview/observation: Children have not been served during morning breakfast/snack two variety items from at least two (2) food groups, the minimum quantity has not been provided. This poses a potential health risk to the Health and Safety to children in care.
2023
- 101229(a)(1)Type A
RESPONSIBILITY FOR PROVIDING CARE AND SUPERVISION
Title 22, Division 12, Chapter 1, Section 101229(a)(1) No child(ren) shall be left without the supervision of a teacher at any time. Supervision shall include visual supervision.This regulation is not met as evidenced by: The facility did not ensure proper supervision resulting in a child leaving the classroom unattend which poses a potential health, safety, or personal rights risk to children in care.
- 101212(d)Type B
REPORTING REQUIREMENTS
101212 (d) Reporting Requirements -Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be ...seven days following the occurrence of such event. This requirement was not met as evidenced by: Director did not contact DSS via telephone to report incident that occured. This poses a potential safety & health risk to children in care.
- 101216.3(a)Type B
TEACHER-CHILD RATIO
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... During the course of the investigation, LPA observed the facility was out of ratio.This poses a potential risk to the health and safety of the children in care.
- 101223(a)(3)Type A
PERSONAL RIGHTS
101223 (a) (3)Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights(3)To be free from corporal or unusual punishment, infliction of pain, humiliation...mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidenced by: Staff inappropriately handled a child while in care. This poses a potential risk to the health and safety of the children in care.
- 101170(e)(1)Type A
CRIMINAL RECORD CLEARANCE
101170 - Criminal Record Clearance: (e) All individuals subject to a criminal record review shall prior to working, residing, or volunteering in a licensed facility; (1) Obtain a criminal record clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: LPAs observed a former staff did not have eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
- 101212(d)(1)(c)Type B
101212(d)(1)(c)Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not met as evidenced by: LPAs was informed by director that an incident was not report to child's parent(s) and Department of Social Services, which is an immediate health, safety, and personal rights risk to children in care.
- 101216.2(e)Type B
TEACHER AIDE QUALIFICATIONS AND DUTIES
101216.2 Teacher Aide Qualifications & Duties: (e) An aide shall work only under the direct supervision of a teacher.This requirement was not met as evidence by: LPAs observed two aides to be in a classroom of 23 preschool children without the direct supervision of a fully qualified teacher which poses a potential risk to the health, safety, and personal rights to children in care.
- 101217(D)Type B
101217(d) All personnel records shall be maintained at the child care center and shall be available to the licensing agency for review. This requirement was not met as evidenced by: SIx (6) staff files were not available for LPA to review. This poses a potential risk to the health and safety of the children in care.
- 101170(e)(1)Type A
CRIMINAL RECORD CLEARANCE
101170 - Criminal Record Clearance: (e) All individuals subject to a criminal record review shall prior to working, residing, or volunteering in a licensed facility; (1) Obtain a criminal record clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: LPAs observed one staff present to have no eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
- 1596.7995(g)(1)Type B
(a)(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles... This requirement was not met as evidenced by: Staff is missing immunization record for MMR and TB. This poses a potential risk to the health and safety of the children in care.
- 101216(g)(1)Type B
PERSONNEL REQUIREMENTS
(g) All personnel...shall be in good health...(1)... good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement was not met as evidenced by: staff did not have a Health Screening Report on file, were missing proof of tuberculosis test. This poses a potential risk to the health and safety of the children in care.
- 101170(e)(1)Type A
CRIMINAL RECORD CLEARANCE
101170(e)(2) Criminal Record Clearance. Prior to working or volunteering in a licensed child care facility, all individuals subject to a criminal record review shall request a transfer of a criminal record clearance from another facility or Trustline. AN IMMEDIATE CIVIL PENALTY OF $500 per staff IS ASSESSED TODAY BECAUSE STAFF MEMBERS S1, S2, S3, S4 CRIMINAL RECORD CLEARANCE IS NOT COMPLETE and NOT ASSOCIATED TO THIS FACILITY.AN LIC 421BG WAS GIVEN TO DIRECTOR.
Inspection record
30 visits on record since 2022. Most recent on 2026-03-17.
4 routine inspections, 18 complaint visits. 8 complaints on record, 8 of 8 substantiated.
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type A · 1 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Other1 Type A · 1 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- Other1 Type A · 1 Type BRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Other2 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
15 citations across the record on file
Nearby
Other licensed daycares in Pleasanton
FAQ
Common questions about this facility
Is Primrose School of Pleasanton licensed in California?
Yes, Primrose School of Pleasanton is currently licensed in California. It has been licensed since 2014.
How many citations does Primrose School of Pleasanton have?
Primrose School of Pleasanton has 15 citations on record: 5 Type A (more serious) and 10 Type B citations. It has received 30 visits (4 inspections, 18 complaint visits, 8 other visits).
When was Primrose School of Pleasanton last inspected?
Primrose School of Pleasanton was last inspected on March 17, 2026 (6 weeks ago). California CCLD typically inspects licensed childcare facilities annually or following a complaint.
What type of childcare is Primrose School of Pleasanton?
Primrose School of Pleasanton is a Child Care Center (CCC), which is a facility-based program typically serving larger groups of children with multiple staff members with a licensed capacity of 112 children. It is located in Pleasanton, Alameda County, California.
How does Primrose School of Pleasanton compare to other daycares in Alameda County?
Primrose School of Pleasanton has 15 citations. The county average is 2.5 citations per facility. There are 1,746 licensed childcare facilities in Alameda County.
Does Primrose School of Pleasanton have any serious violations?
Primrose School of Pleasanton has 5 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to children. Review the inspection timeline above for details on each citation.
Has Primrose School of Pleasanton had any complaint inspections?
Primrose School of Pleasanton has received 18 complaint-triggered inspections. 8 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
What ages does Primrose School of Pleasanton serve?
Primrose School of Pleasanton serves children from age 2 to age 5. It has a licensed capacity of 112 children.
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