complaint·June 15, 2023

At approximately 09:15 AM, Licensing Program Analyst (LPA) Lorraine Dacanay Breaux met with Director Nicole Custino to deliver findings for a complaint that was received against the facility alleging "staff not supervising daycare children resulting in wood chips in their mouth". During LPA's visits at the facility was inspected. Present during today's visit were eighty (80) pre-school age children and twelve (12) staff. LPA obtained the personnel and children's roster. During the course of LPA's investigation interviews were conducted, LPA toured the facility and obtained facility documents and conducted file reviews. LPA determined although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. A notice of site visit was given must remain posted for 30 days. Appeal Rights provided. Exit interview conducted and report was reviewed with Director, Nicole Custino.