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Inspection visit

Complaint

PRIMROSE SCHOOL OF PLEASANTONLicense 0134213881 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On July 14, 2023, Licensing Program Analyst (LPA) Lorraine Dacanay met with Director Nicole Custino for a complaint that was received against the facility for the above allegation. During the visit LPA toured the entire facility for Health and Safety Inspection. Present during LPAs visit were thirteen (13) staff and seventy-seven (77) preschool age children. This facility has a infant license #013421389. During today's visit LPA delivered the findings for this complaint allegation. All staff present have obtained a criminal record clearance. LPA conducted interviews, file reviews and obtained the facility roster. During the course of the investigation, record review and observation it was found the facility has been out of ratio. LPA determined the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 is being cited on the attached LIC 9099-D. Failure to submit Proof of Corrections (POC) by Plan of Correction date may result in civil penalties. A notice of site visit must be posted for 30-days and appeal rights were given. Exit interview conducted and report was reviewed with Nicole Custino.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101216.3(a)Type B

    TEACHER-CHILD RATIO

    (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... During the course of the investigation, LPA observed the facility was out of ratio.This poses a potential risk to the health and safety of the children in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 14, 2023 inspection of PRIMROSE SCHOOL OF PLEASANTON?

This was a complaint inspection of PRIMROSE SCHOOL OF PLEASANTON on July 14, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to PRIMROSE SCHOOL OF PLEASANTON on July 14, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... D..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.