Office review·December 11, 2023

Licensing Program Manager (LPM) Chayntel Hunter, and Licensing Program Analyst (LPA) Elizabeth Santiago met with Director, Michelle Loffswold for the purpose of an Informal Meeting. LPM Hunter defined an Informal Meeting. LPM advised Ms. Michelle the purpose of today\342\200\231s meeting is to help provider gain compliance and prevent future occurrences. Today's informal meeting was to discuss the incident that occurred on 11/28/2023 where a child bit into a medicine capsule, and the facility did not seek medical attention, nor was the parent promptly notified of the incident. The facility was previously cited on 01/20/2023 for reporting requirements where a child fell off a play structure and sustained a concussion, and parents were not promptly notified. There was also an unsubstantiated complaint in which it was alleged that staff did not obtain emergency medical care for the daycare child. The Licensee stated that they have taken the following steps to maintain compliance: Reporting Requirements: Director implemented a poison protocol which outlines that the facility will: 1. Immediately wash out the child\342\200\231s mouth 2. Call the facility\342\200\231s local poison control 3. Call child\342\200\231s parents 4. Call 911, if necessary LPA and LPM reviewed regulations on Supervision, Health related services and Reporting Requirements. Continues on LIC809-C... LPM and LPA provided information regarding training videos on Health and Safety and the Technical Support Program (TSP), which is a non-enforcement arm of the Community Care Licensing Division offering onsite support to licensees and providers. LPM discussed using the Department website (ccld.ca.gov) for child care updates, legislation, forms and regulation information. LPM suggested viewing information videos at www.ccld.childcarevideos.org . This report was reviewed by Director, Michelle Loffswold.