Incident investigation·September 11, 2025

An unannounced case management inspection was conducted in response to a unusual incident report received by the department on 9/2/25. An inspection was made today 9/22/25 at 3:44 pm by Licensing Program Analyst (LPA), Tammy Dutra. LPA met with Director Bronwyn Allen to discuss the unusual incident. The Director was interviewed on 9/11/25 at 3:44pm. Director stated that there was a miscommunication during the transition where two children in care were hiding around the corner in a blind spot and were spotted by the director and the assistant director who immediately brought the children into their classroom. Director believes the children were on the playground approximately one minute unsupervised. LPA interviewed three staff members involved in the transition. All staff stated that there was a miscommunication that occurred regarding the end of the line teacher known as the "caboose". S1 indicated that they thought that S3 was the caboose but S3 thought S2 was the caboose. S2 believed they were instructed to take a break and left the line after bringing in the water bottles. Miscommunication occurred and two children were out of the line of sight when S1 and S3 entered the building. All staff shared the center's policy of counting in and out of the playground and the classroom and ensuring the updated capacity's are included on the door and the Brightwheel app. All staff indicated that the children did not seem distressed once they re-entered the classroom. Both children's parents were informed of the incident. Neither parent indicated concern over the incident. No follow up was required on the part of the Center regarding with regards to the parents. Teachers have been coached and a meeting is scheduled to review safety procedures to ensure constant supervision is always maintained by the staff. During today’s inspection, the facility was toured and LPA observed 37 children in care. Based on information obtained during these interviews, the following deficiencies are being cited: Lack of supervision. (See LIC 809D). Exit interview conducted and report was reviewed with the Director Bronwyn Allen. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days.