complaint·August 7, 2025

Licensee shared the facility was operating within ratio requirements and provided the child/teacher hourly ratio report to LPA. Licensee stated the facility does not have cameras so there was no way to review video footage of the incident. Three staff members were interviewed on 6/3/25 and shared that C1 had scraped their chin on the gate outside of the indoor play area (also known as the Mountain). Staff stated that C1 had a red mark and a scratch under their chin. All staff present stated they provided C1 ice. After C1 iced the chin and took a break, C1 resumed activities with no further issues. One staff member (S4) stated an incident report had been entered into the system. Another staff member, S2 shared the incident with C1’s parent at pick up. Staff stated there were no video cameras at the facility and there was no way to watch footage of the incident. Ten parents were interviewed on 7/30/25 and 8/1/25. Five parents shared they had concerns regarding a lack of supervision resulting in a child’s injury. Five parents stated their child had come home after being at the facility with an unreported injury. Five parents stated that their child had informed them of the injury at pickup, but these injuries were not disclosed by the staff to the child’s responsible party. Four of the parents believed there was a lack of supervision due to their child being bullied or harassed by other children in care without staff taking action. Five parents stated the facility had reported injuries consistently both with verbal and written incident reports. Three parents stated they had never received any incident reports regarding their child following an injury. Seven parents stated their child was offered first aid when an injury took place. Three parents stated their children never had an injury in care. LPA received a copy of the C1’s incident report dated 5/21/25. LPA reviewed timesheets and enrollment counts for 5/21/25 that reflected the facility was operating in ratio per Title 22 regulations. LPA confirmed no video camera’s were available to review footage of the incident. During today’s inspection, the facility was toured and 8 children were present with two staff. LPA did not observe any Title 22 violations during today's visit. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the licensee Dionna Lefkowitz.. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.