Incident investigation·September 18, 2025

On 9/18/25 @ 12:17pm Licensing Program Analyst (LPA) Erica Laird conducted an unannounced case management inspection. LPA met with facility director Elizabeth Givens in response to an Unusual Incident Report received by the Department on 8/29/25. Per the incident report, on 8/11/25 a parent (P1) came to the facility and had a verbal confrontation with a staff (S1) in the presence of daycare children. On 8/28/25 LPA Laird conducted an interview with director Elizabeth Givens. Elizabeth stated she was not present of the date of incident. Elizabeth stated she was contacted by the assistant director (S2) who stated P1 came to the facility angry about an alleged statement made by S1 to their child. S2 stated P1 was confrontational and making threats towards staff. S2 was able to de-escalate the situation and asked that P1 leave the premises. Elizabeth stated she called the police the next day but they did not come out to the facility because P1 was no longer on the premises. Elizabeth stated she did not inform licensing of the incident. Elizabeth stated S1 and S2 provided statements to her via text along with another witness (W1). On 8/28/25 LPA Laird asked that copies of the text correspondence be provided to CCL. On 8/29/25 LPA Laird obtained copies of three text messages from S1, S2, and W1. Based on the presence of daycare children at the time of incident and the text statements which described the children present as having been scared, shocked and in fear, LPA Laird has determined this incident was reportable. Reporting requirements state "any unusual incident...that threatens the physical or emotional health or safety of any child shall be reported to licensing". Based on the facility not reporting the aforementioned incident to licensing within 24 hours, the following deficiency(ies) is being cited on the LIC809-D. Exit interview conducted and report was reviewed with the facility director, Elizabeth Givens. Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.