complaint·February 5, 2026

The licensee said the neighbor who was sitting on the front porch walked C1 back to her while she was still in the front yard. Licensee denied losing sight of C1. Eventually, the licensee admitted that she, C1, and C2 walked back into the facility and closed the front door. Licensee said that while she was in the backyard looking for a bucket, C1 opened the front door, walked out, and walked into the middle of the road without her knowledge. The licensee stated C1 was gone for less than 2 minutes and felt C1 was not gone long enough to have reported the absence to the Department. On January 23, 2026, an interview was conducted with Child #2, between 12:20pm \342\200\223 12:30pm, who stated that C1 opened the front door and walked out of the facility into the middle of the road. C2 said the licensee was in the backyard when C1 walked outside. C2 said that while standing in the open doorway, they saw an unknown adult get C1 from the middle of the road. C2 said they ran back into the facility and told the licensee that an unknown adult had C1. C2 said the licensee ran outside to retrieve C1 from the unknown adult. On 1/22/2026 an interview was conducted with a witness (W1) who stated they observed a small child approximately two years old in the middle of the road half-a-block away from the facility. The witness stated once the child was retrieved, it was approximately 5 minutes before the licensee, who clearly didn\342\200\231t realize C1 got out, came out of the facility. Based on witness interviews, the preponderance of evidence standard has been met; therefore, the allegations are substantiated. LPA Laura Chavez informed licensee Angelica Rivera that this report, dated 2/5/2026, documents two Type A citations. Type A citation(s), which shall be posted for 30 consecutive days, as there is an immediate risk to the health, safety, or personal rights of children in care. LPA Laura Chavez informed the licensee to provide a copy of this licensing report dated 2/5/2026 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. An exit interview was conducted, and the report was reviewed with the licensee, Angelica Rivera. A plan of correction was discussed. Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.