Office review·November 8, 2023

On November 8, 2023 Licensing Program Manager (LPM) Mayla Mendoza and Licensing Program Analyst (LPA) Indira Loza met with Director Wanda Betts for an informal meeting at the Oakland Child Care Regional Office via Microsoft Teams. The purpose of the meeting was to discuss a Personal Rights violation where a child's pant string was connected with the staff's apron string, staff were not allowing children to get up from the lunch table until they finished their food, and staff grabbing children's arms. These allegations were from a complaint reported to Community Care Licensing (CCL) on August 22, 2023. The Director met with the staff in question, sent the "Personal Rights Regulation" to all staff, and had all staff watch the "Personal Rights" video and write a statement on what was learned. The Director also plans on having an all staff meeting and discuss methods of communicating with children effectively so it would not be misunderstood by other staff. Director Betts provided proof of statements from staff regarding the Personal Rights Video on November 3, 2023. Exit interview conducted and report was reviewed with the Director Wanda Betts.