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Inspection visit

complaint

NEW WORLD CHILD DEVELOPMENT CENTER, WALNUT CREEKLicense 0734048582 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation - Staff member speaks inappropriately to day care child(ren) in care is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page. Exit interview was conducted with Licensee, May Chen. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation - Staff member yells at day care child(ren) in care is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page. Exit interview was conducted with Licensee, May Chen. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101223(a)(1)Type B

    PERSONAL RIGHTS

    101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by: Per investigation there have been incidents where staff spoke to childen in a manner that was perceived as yelling and aggressive. Director also engaged in heated verbal exchanges with other staff members in the presence of children. Nature of incidents were not in a severe manner and posed a potential risk to safety of children.

  • 101223(a)(3)Type B

    PERSONAL RIGHTS

    101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature [...]. This requirement is not met as evidenced by: Per investigation, an incident occurred where Director spoke to a child in front of parents, in a manner which was perceived as scolding and inappropriate verbal interaction. Nature of incident was not in a severe manner but posed a potential risk to safety of child in question.

FAQ · About this visit

Common questions about this visit

What happened during the January 8, 2024 inspection of NEW WORLD CHILD DEVELOPMENT CENTER, WALNUT CREEK?

This was a complaint inspection of NEW WORLD CHILD DEVELOPMENT CENTER, WALNUT CREEK on January 8, 2024. 2 citations were issued: 2 Type B.

Were any citations issued to NEW WORLD CHILD DEVELOPMENT CENTER, WALNUT CREEK on January 8, 2024?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1)To be..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.