complaint·July 18, 2024

Interviews conducted with the Director and staff had aligning statements that the discipline policy utilizes positive reinforcement and re-directing, children are checked visually for any illness when dropped off and monitored throughout the day for irregular behavior, and that children wash hands and faces before/after transitions and as needed throughout the day. LPA observed staff interacting and guiding children in a calm, positive manner while using a respectful tone of voice of an appropriate volume. LPA observed staff helping children wash hands, faces, and clothing when needed. LPA observed staff calling parents for illness when a child displayed symptoms of illness. Interviews conducted with children and authorized representatives did not reveal information that would corroborate the allegations. LPA did not obtain any pertinent evidence through observation, record review, or interview during the investigation to prove the above allegations occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted. Report reviewed with Facility Representative, Niecy Rhone. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days.