complaint·April 18, 2024

It was alleged that licensee denied bathroom access to children in care, resulting in toileting accidents. Staff denied the allegation, stating that they constantly remind children to go to the bathroom and explained they are free to use the bathroom but required to advised staff to ensure supervision. Daycare children interviewed denied provider withholding bathroom access. It was alleged that licensee withholds food from children in care. Staff denied the allegation explaining, that they follow the nutrition program guidelines and serve all children their food at the same time. All children sit at their table during their meals. During interview with LPA, nutrition program representative denied any concerns with the licensee. Representative last conducted evaluation of the facility in December 2023 with no issues. Daycare children interviewed denied provider withholding food. It was alleged that licensee speaks inappropriately to children in care by using profanity or calling the children derogatory names. Licensee denied the allegations, explaining that she and her staff treat all children with dignity and respect. Staff stated that provider does have a strong demeanor and could be firm, but she is not rude, nor does she speak inappropriately toward children. It was alleged that licensee does not let children nap at the facility. Provider and staff denied allegation stating that they placed all children to nap at the same time right after lunch. Although the above allegations were made against the provider, persons interviewed denied witnessing the above allegations occurring. Parents interviewed did not raise any concerns regarding children’s personal rights, food, or bathroom issues. There is insufficient evidence to support and no witnesses to corroborate the above allegations. LPA was unable to determine whether or not, the above allegations occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted and report was reviewed with provider Graciela Chavez. A copy of this report, along with Appeal Rights (LIC9058), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.