Follow-up on corrections·January 20, 2026

On January 20, 2026 , Licensing Program Analyst (LPA) Paul Garcia conducted an unannounced Case Management inspection of the infant facility. The purpose of the inspection was to address deficiencies. Age of infants in care, are up to 24 months. Per record review. Staff 1 (S1) was observed and documented physically handling infants in a rough and punitive manner. Although no visible injuries were observed during aggressive time-out placements, infants displayed visible discomfort. Records further documented personnel ignoring crying infants without providing comfort or consolation and failing to provide adequate supervision, resulting in an incident of child-on-child aggression. Specifically, S1 interacted inappropriately with Infant 1 (I1) by picking I1 up by the arm and lifting the infant off the floor. S1 forcefully placed I1 on the floor. S1 also placed Infant 2 (I2) on a time-out in a highchair-style table, removed a toy, informed the infant they were on time-out, and seated I2 for a period exceeding two minutes. S1 placed I1 down for napping while the infant was crying. At no time did S1 or Staff 2 (S2) provide comfort to the infant. S1 wrapped a napping blanket around I1 while the infant continued to cry and then sat in front of I1, with back facing crying infant, leaving the infant without the required adult visual supervision. The position of S1 blocked visual supervision of S2. S1 placed Infant 3 (I3) in a highchair-style table without toys or interaction for over five minutes. The highchair-style table was used as a restraint rather than for its intended purpose. S1 was also observed speaking to infants in an inappropriate manner. Additionally, personnel failed to wash their hands after toileting and prior to feeding infants. Pursuant to Title 22, Division 12, Chapter 1 of the California Code of Regulations, the following deficiencies are cited on LIC 809-D. LPA Garcia informed Licensee/Director Michelle Vanhook that this report dated January 20, 2026, documents tone Type A citation, which must be posted for 30 consecutive days due to an immediate risk to the health, safety, and personal rights of children in care. LPA Garcia further informed Director Michelle Vanhook that a copy of this licensing report dated January 20, 2026, documenting the Type A citation must be provided to parents/guardians of all children currently enrolled by the next business day or the next day children are in care. The report must also be provided to newly enrolled parents/guardians for a period of 12 months from the date of the report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written verification, must be maintained in each child\342\200\231s file. An exit interview was conducted, and this report was reviewed with Director Michelle Vanhook. A Notice of Site Visit was issued and must remain posted in a prominent location for 30 consecutive days. Appeal Rights were discussed with the facility representative, and a copy was issued.