complaint·January 19, 2024

A complaint investigation visit was made today by Licensing Program Analysts (LPAs) Cindy Castro and Glenn Ouye to deliver complaint investigation findings. This complaint was investigated by the Department’s Investigations Branch (IB) Investigator, C. Krogstad in collaboration with the Lake County Sheriff’s Office and Lake County Child Welfare Services. It was alleged that an adult in home sexually abused day care child (C1). During the complaint investigation, interviews were conducted with licensee, staff, children and parents. C1 was unable to be forensically interviewed due to not being an appropriate candidate. A forensic examination of C1 was conducted. Based on available information,there is insufficient evidence to support that the allegation did or did not occur,therefore there is not a preponderance of evidence to support the allegation. The allegation is unsubstantiated. All licensing reports are public information and must be made available upon request for at least three years. This report was read and reviewed with the licensee, Herlinda Hernandez. The Notice of Site Visit shall be posted for 30 days from today’s visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.