complaint·January 18, 2022

THIS IS AN AMENDED REPORT TO DOWNGRADE THE CITATION FROM A TYPE A TO A TYPE B Page 2 of 2 On 11/5/21 Staff 1 is documented alone with 7 children for 2 minutes from 8:28AM to 8:30AM. On 11/16/21 Staff 1 is alone with 5 children for 10 minutes from 9:00AM to 9:10AM. Staff interviews also corroborated the allegation regarding the classroom being out of ratio. LPA reviewed incident reports. Child 1 had one recorded incident of biting another child. The report was signed by the staff who witnessed the incident and Child 1’s parent. Per staff, when a child bites, staff speak to the child and explain that teeth are for biting food, they redirect the child, they offer the child teething materials, offer other stimulating activities and if the behavior continues a behavior plan is created to help the child. The child that is bitten is also assisted by the staff. They will inspect the wounded area, clean it and provide first aid as needed. A report will also be provided to the parents. It was also reported that the facility has misplaced children’s belongings and sends home incorrect items. Per Staff interviews, Staff follow a procedure of placing the children’s items in their cubbies and handing the items to the parents upon pick-up. LPA observed the cubbies used for children’s items. Per the interviews conducted, these incidents have occurred occasionally, and they have been resolved by either locating the correct item or replacing the item. Based on interviews and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations (CCR), Title 22 101416.5(b) Staff-Infant Ratio, is being cited as a type B on the attached LIC 9099-D. Two Advisory Notes-Technical Violations are being issued for CCR Title 22 101238.4(a) Storage Space and 101233(a)(1) Personal Rights. The notice of site visit was posted where the parent/guardian of children enter and exit the facility. Exit interview conducted with the Director Ana Tovalin, during which appeal rights were explained. A copy of the appeal rights (LIC9058 01/16) were provided. The Director’s signature on this report acknowledges receipt of rights. page 2 of 2 The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Director, Ana Fragoso-Tovalin including, but not limited to Appeal Procedures, Site Visit and Initial Appeal Rights.