Incident investigation·December 4, 2025

Licensing Program Analyst (LPA) Roxana Lopez conducted an unannounced Case Management- Incident inspection on this date to gather information due to two (2) incident reports that were reported to the Department on 11/24/2025. LPA met with Principal Anita Prosser who guided LPA on a tour of the facility. Census was taken. On November 24th, 2025, an incident was self reported to the Department via phone by the facility who reported that on 11/21/2025 room # 4 was closed due to water damage caused by the rain. On November 24th, 2025 an incident was self reported to the Department via phone by the facility who reported that on 11/20/2025 there was an argument between 3 staff members (S1, S2 and S3) in front of the children. All reports were reported within the required 24 hours. The purpose of the inspection was to obtain additional information regarding the incidents reported to the Department. Regarding the 1st incident reported- Per Principal, room # 4 continues to be closed as OSHA has not declared the classroom safe for children to be in. Children in room # 4 are combined with room # 2, they alternate their indoor and outdoor play. Children combine for lunch and nap- once room # 4 is safe for children, they will be moving back to the classroom. ------------------------------------------------------------ pg. 1 of 2 ------------------------------------------------------ Regarding the 2nd incident reported- LPA conducted interviews with 7 staff and attempted interviews with children. Per Principal, they were having a meeting in their office when they were asked to go to room # 2. As they were approaching the classroom they could hear loud voices- when they walked into the classroom they observed S1 and S2 arguing in front of children. When they were asked to stop another staff member S3 added to the argument. Per Principal the children that were around the argument were visibly upset and some were crying. Staff were moved to different areas and Principal stayed in the classroom to help the children. 5 out of the 7 staff interviews disclosed that they have heard or observed that S1 and S2 are always arguing in front of children. Staff # 5 disclosed that they have observed S1 and S2 arguing in front of children, additionally they disclosed telling S1 and S2 that their actions are not appropriate in front of children. S1 was not available for interview. S2 disclosed that they have had arguments in front of children with S1 twice, regarding cots and diapering. Per S2 they do not feel respected by S1 and other staff in the facility. S7 corroborated not feeling respected by S1. LPA Lopez did observed a incident reported in September 2025 involving S1 and S2. Per Principal- they were not at this facility during that time- but incident occur after a discussion of diapering. Interviews disclosures were not cleared as of who or how the argument started. All staff interviewed corroborated that arguing in front of children is a violation of personal rights. No disclosures by made by children. Per Principal, S1 and S2 are not in a classroom during the day. Based on the LPA’s observations and records reviews, the following deficiency listed on the attached LIC 809D (deficiency page) is being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children’s health and safety. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative Anita Prosser, Principal. -------------------------------------------------------------------pg. 2 of 2 -----------------------------------------------------------------