Incident investigation·November 16, 2022

On 11/16/2022, Licensing Program Analyst (LPA) Lillian Casillas conducted an unannounced Case Management \342\200\223 Incident inspection for the purpose of following up on a LIC 624 Unusual Incident Report (UIR) submitted on 11/8/2022. LPA met with Administrator, Pamela Dale, and explained the purpose of the visit. LPA observed 28 children with 9 staff. According to the UIR, on 11/7/2022 at approximately 1:30PM, Child 1\342\200\231s (C1) braid got stuck on a gate on the playground, and C1\342\200\231s braid was pulled out. When Parent 1 (P1) picked up C1 and Child 2, P1 was notified of the incident verbally, and P1 was not provided an incident report. During today\342\200\231s inspection, LPA toured the inside and outside of the facility. LPA interviewed Administrator and 4 staff. Staff 1 (S1) admitted to not notifying P1 of the incident immediately and not providing an incident written for P1 at pickup. Administrator, S1, Staff 2 (S2), Staff 3 (S3), and Staff 4 (S4) corroborated that P1 was not notified immediately about the incident. Administrator, S1, S2, and S4 stated the incident report was written the next day on 11/8/2022. Based on interviews and record review, LPA issued a Type B citation pertaining to parent notification of serious injuries (see LIC 9099D). An exit interview was conducted, and a copy of this report, LIC 9213 Notice of Site Visit, and Appeal Rights were provided to Administrator, Pamela Dale.