complaint·December 3, 2024

On 12/03/2024 Licensing Program Analyst (LPA) Isabel Ortega conducted an unannounced subsequent complaint inspection to deliver findings on the above allegation. LPA met with Facility Supervisor and toured the facility. Upon arrival LPA observed 65 children and 14 staff providing care and supervision. During the course of the investigation, LPA conducted interviews with children, Staff and parents. LPA completed observations and gathered documents relevant to the complaint allegation. Based on evidence obtained and interviews conducted, the allegation of Staff did not prevent child from harming another child in care is Unsubstantiated. Based on the disclosures at the time of incident, confidential interviews conducted by LPA, staff were present during incident and facility currently has a student action plan. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. No deficiency was cited for this investigation. An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to facility.