complaint·July 12, 2022

P1 is reporting that the decision to give a 2-week notice was because C1 had been receiving behavior Incident Reports during the last 3 or 4 months that C1 was in attendance. After P1 gave the 2-week notice, P1 decided to keep C1 and 2 siblings in the facility. P1 was contacted by the facility and notified that they would not longer be able to provide services for C1. P1 also received a letter informing P1 they would no longer be able to provide child care services for C1. P1 is reporting that the facility was working with P1 at some point, but they stopped working with P1 and there was a disconnect. The facility is reporting that on 04/29/22 they received a 2-week notice that the last day P1 would be attending the facility would be 05/13/22. P1 requested for services to continue after giving a 2-week notice and facility staff decided that child care services would be terminated with last day being 05/13/22. The facility provided P1 with letter dated 05/03/22, notifying P1 that they would no longer continue to provide services for C1 due to numerous behavior Incident Reports; and policy regarding termination of services due to numerous Incident Reports. Facility is Reporting that they were trying to work with the parent. LPA received a copy of the admissions agreement for C1 signed by P1. According to the Admissions Agreement, the child was to start attending the facility on 04/09/2021, Mond-Friday from 7: a.m. to 6:00 p.m. Section 19, paragraph 5 - The parent may terminate this agreement for convenience… or immediately for unsatisfactory services or in the event the parent feels the child’s health or wellbeing is at risk. Enrollment Form and Contract Agreement, paragraph 1 - beginning 04/08/2021 we are requesting to continue enrollment until a full two weeks written submitted with intent to withdraw from Penny & Peggy 24-hour Child Care Center, Inc. Children Classroom Behavior Policy, paragraph 3 - At the third time you receive a verbal or written warning you will also receive a termination and separation papers. LPA received 23 behavior related incident reports for C1. 12 of the 23 behavior Incident Reports are about C1, hitting, kicking, pushing, or throwing things to other children in care. After considering all available information, LPA is unable to corroborate the allegation, Licensee did not comply with all terms and conditions set forth in the admission agreement. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. A copy of this Report (809), Appeal Rights, and Notice of Site Visit (LIC 9213) were explained and provided to the Director Tina Roberts .