complaint·October 17, 2024

On 10/17/2024 at 7:45 AM, LPA toured the facility and observed seven children in Pooh Bears room supervised by two staff. At 9:45 AM LPA toured the facility again and observed 11 children in Pooh Bears room supervised by two staff. When interviewed, staff explained that the teacher-child ratio is always maintained in the classroom. However, S3 stated that even though the ratio is maintained, it is difficult to manage the children. Some of the children are not potty trained, and most of them have special needs. S3 further explained that there are instances where 16 children are asleep during nap time, but 4 of them are awake. Only one teacher supervises these children. The state mandated ratio requirement was explained to the parents interviewed and all parents interviewed stated that they have never seen the facility out of ratio. Parents interviewed have no concerns regarding the service provided by the facility. Based upon interviews conducted, LPA observations, and record reviews, , the allegation has been determined to be Unsubstantiated. A finding that the allegations are unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations occurred. Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Maria Gina Castro.