Complaint·June 17, 2025

The Administrator stated that at not time has there been a concern regarding insects in the facility. Per Administrator, the facility has designated staff who conduct daily cleaning of the facility. The staff vacuums, mops, cleans restrooms and wipes down the playground. The facility also has teachers wipe down tables before and after each meal and activities. The facility has a gardener who cleans the facility's outdoor yard on Monday's and Friday's weekly, or as needed. The facility also has the carpets cleaned once a month by hired staff. Staff at the facility also check the yard daily before the children go outside to play. Per Administrator, once a month the facility conducts a deep cleaning of the facility both indoors and outdoors. The facility also has a professional pest control company service the facility for insects/bugs. Billing history was provided to the LPA that shows pest control services were being done at the facility prior to the allegation being reported to the Department. During an interview with the Reporting Party, it was disclosed that Child #1 showed signs of bug bites. Reporting party was not able to confirm if in fact bug bites were observed. During an interview with Parent #1, Parent of Child #1, it was disclosed that Child #1 may have had bug bites. Parent #1 disclosed that after a medical exam, Child#1 may have had bug bites but was not able to provided confirmation that Child #1 had bug bites and that bug bites were obtain while in care at the facility. LPA obtained a photo of the alleged bug bite. LPA was not able to interview Child #1. Child #1 last day in care was 04/03/2025. During interviews with staff, there was no information provided to support the allegation. Staff provided information that was consistent with the cleaning protocols provided by the Administrator. During interviews with parents, no disclosures were made to support the allegation. During the LPA's observation of the facility and children in care, LPA did not find evidence to support the allegation. Based on the investigation conducted, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. ---Page 2 of 3 The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. A copy of this report, appeal rights, and Notice of Site Visit was provided. Exit interview was conducted with Gabrielle Hovey, Administrator. ---Page 3 of 3