Incident investigation·April 21, 2026

On April 21, 2026, Licensing Program Analyst (LPAS) Calloway and Avalos made an unannounced case management inspection to the above facility. The purpose of the case management was to follow up on a self-reported Unusual Incident Report (UIR) submitted to the Palmdale Regional Office on April 6, 2026. LPAS met with Jacqueline Major, facility director, toured the facility together and observed twenty-two (22) school aged day care children and two staff in active care. All adults 18 years and over have Criminal Record Clearance (DOJ) and Child Abuse Central Index Clearance and are associated with the facility. On April 6, 2026, the reported information involved a Child (C1) who was playing on the playground and swinging on the bars fell off the bars into the wood chips. Staff stated they think the right elbow was dislocated but did not witness the incident. Staff notified C1’s parent. When the parents arrived C1 was taken to the urgent care for further medical assessment. During the investigation, LPA Calloway conducted interviews with relevant parties involved, conducted a safety inspection of the playground, viewed surveillance footage of the incident, and reviewed records. Based on interviews, two staff (S1 and S2) were near the basketball courts at the lunch tables under the shaded area several feet away. After the injury occurred, two different children (C2 and C3) also on the playground brought C1 to the staff (S1 and S2) and informed them C1 was injured on the play structure. The front administrative staff assessed C1’s injury and saw no bruises or cuts, they notified C1’s parent and waited with the child until the parent picked them up. The staff were informed C1 would be taken to urgent care and notified the Community Care Licensing (CCL). Based on observation, LPA measured the distance from the play structure to the shaded area where the staff were standing as ninety feet and four inches in distance. LPA viewed the video footage of the incident and observed the two staff assigned on the playground were standing together near the basketball courts under the shaded area. One of the staff’s back was turned and when C1 fell none of the staff moved in the direction of C1. Based on record review, C1 sustained a fracture to their right humerus. Therefore, based on interview, observation, and record review, although the staff took appropriate action in notifying the parent and CCL in a timely manner, the two staff on the playground were not positioned in close proximity and did not have a visual observation of the C1 playing on the play structure and only learned of the injury after C1 was brought to them by two different children therefore, the care and supervision violation did occur. There is one Type B deficiency cited during this inspection for the Responsibility for Providing Care and Supervision, under CCR regulations. See the LIC 809D page attached to this report. Exit interview was conducted and a copy of this report was read, a Notice of Site Visit and Appeal Rights, was provided to Jacqueline Major, Director at the facility. A Notice of Site Visit must remain posted for thirty (30) consecutive days. Failure to maintain posting may result in a $100 civil penalty.