Incident investigation·November 18, 2025

Licensing Program Analysts (LPA) Brittanee Cleveland conducted an unannounced case management inspection on 11/18/2025 due to a self-reported incident that occurred at the facility. LPAs arrived to the facility at 10:30AM and met with Christina Lechner, Director, who guided LPA on tour of facility. There were 57 children in care and 11 staff present upon arrival. The incident that occurred on 11/07/2025, was reported to the Department on 11/07/2025, via telephone. The facility reported the Unusual Incident to the Department within the required 24 hours of occurrence. Information reported to the Department indicated that rodent droppings were found in classrooms. At the time of finding, there were no children at the facility. Per director it was stated that the dropping was found on hard surfaces only. LPA Cleveland obtained staff and children’s rosters for this incident. LPA conducted an interview with the director about the incident. Director stated that the droppings were cleaned up immediately and the classrooms were sanitized before the arrival of children. A pest control company, M-Tech, came to inspect the areas and outside perimeter of building. Director states that M-Tech was able to come and inspect the dropping in the rooms and lay traps for the weekend. The incident occurred on a Friday. Director states that pest control indicated that a rodent was caught on 11/08/2025. The pest control company did a second laying of traps and no rodents were caught. Since then, Director states that M-Tech is on-call for any follow up visits and no new incidents have occurred. When interviewing the director, LPA observed children’s lunches being in lunch pales on higher shelves. Director states that facility only supplies snacks for children and the snacks are eaten on snack plates which go through a regular washing cycle after each use. --- Page 1 LPA observed cleaning and sanitation procedures being followed at the time of inspection. The facility was observed to be clean, safe, sanitary and in good repair at the time of inspection. LPA has requested that Director send the pest control report which includes the previous inspection, the report for the current incident, and when the next inspection will take place. Director stated that pest control company is contracted and do monthly inspections. Based on in the information received during the interview and LPA observations, Director was able to correct the incident in a timely manner before children arrived at facility. The pest control company responded and inspected the facility for the health and safety of children in care and staff. LPA did not observe any traps in classrooms or droppings. LPA has advised director to continue to monitor the facility for any signs of unusual occurrences. LPA has issued a Technical Violation due to the incident occurring and will contact director for follow-up. The Notice of Site Visit was given and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Exit interview was conducted and report was reviewed with the director, Christina Lechner. ---- Page 2