complaint·April 16, 2025

alone to take care of eight infants. It reportedly took more than 10 minutes before an additional staff member was located and assigned to assist Staff 1. This poses an immediate health, safety, and personal rights risk to children in care. During the interview of Staff 1, their statements corroborated the account provided by the Interim Director. The incident occurred in January 2025 (exact date unknown), during which Staff 1 was left alone to care for eights infants at one time. Staff 2 had called out that day, leaving Staff 1 alone in the classroom. It took more than 10 minutes before another staff member arrived to assist with the care of children. Based on LPA\342\200\231s observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement form must be maintained in each child\342\200\231s file immediately upon receipt from parent. Licensee was provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224) Form during this visit. The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Lorena Castro and Appeals Rights provided.