Incident investigation·April 24, 2023

Licensing Program Analyst (LPA) Veronica Martinez Garza conducted an unannounced Case Management inspection at the above facility on 04/24/23 at 08:25AM. A COVID-19 risk assessment was conducted prior to entering the facility. LPA wore appropriate personal protective equipment. The purpose of this inspection is to follow up on an unusual incident report that occurred on 04/18/23. The facility reported this incident to the Department within the required 24 hours. Upon arrival LPA met with Assistant Director Angel Haili who guided LPA on a tour of the facility. Director Melissa Garcia later arrived at 9:00AM. Census was taken. On 04/18/23, an incident was self-reported to the Department via telephone by the facility who reported, staff alleges that a child's personal rights were violated by staff while in care. The anonymous employee left no details. The purpose of the inspection was to obtain additional information regarding the allegation reported to the Department. During the inspection, LPA conducted interviews with Director and staff who made no disclosures. The alleged incident happened over a year ago and there were no witnesses. Alleged staff 1 (S1) has been on family leave for over a year. This agency has investigated the allegation of a personal rights violation. We have found that based on all information obtained and interviews conducted no follow-up is necessary regarding the incident. There is not a preponderance of evidence to prove the alleged violation did or did not occur. There are no deficiencies being cited. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative, a civil penalty of $100 can be assessed. Exit Interview was conducted, and appeal rights were given, along with a copy of this report was provided to the Director, Melissa Garcia. Page 1 of 1