complaint·January 9, 2024

Director stated that staff came and told her that she was doing the children's hair and had grabbed the wrong bottle. Staff did not realized it until another staff told her. This agency has investigated the complaint alleging staff unknowingly sprayed a cleaning product into a day care child's face. . Based on LPA's interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 are being cited on the attached LIC 9099D. Upon receipt of this report documenting a substantiated complaint allegation and a Type A deficiency, the licensee shall do the following: 1. Post the Notice of Site visit and any licensing report documenting a Type “A” deficiency. 2. The report and the Notice of Site visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. 3. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). 4. The Acknowledgement form (LIC 9224) must be maintained in each child’s file immediately upon receipt from parent. A copy of the parent Acknowledgement of Receipt of Licensing Reports Form was provided during this visit. Exit interview was conducted with director Melissa Garcia, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role. .