complaint·July 29, 2021

Pertaining to the allegation of children left unsupervised in the restroom, interviews conducted with Staff determined an incident occurred in May where a child alleges another child kissed them while in the restroom. Statements from staff confirm that incident took place at the facility. Staff providing care and supervision disclosed being in a separate area of the classroom with the preschool age children while the school age children were left alone without supervision, this poses an immediate health and safety risk to children in care. Regarding to the allegation of Director is rarely available interview with Director determined that Director is at the site 2-3 times a month. Interview with Site Supervisor confirmed Director is at the site 1-2 times a month. Interviews conducted with three (3) Staff reveal Director does not go to site, unsure of how often Director is at site and has not seen Director at Site since prior to pandemic. In addition, Staff #4 disclosed reaching out to Director via text and not getting response. Per Site Supervisor interview disclosures and staff interviews confirm Site Supervisor is present at the facility 2-3 days a week. In addition, when Director was asked about the facilities physical plant issues observed during her walkthroughs when at the site Director could not give an answer. Based on LPAs interviews which were conducted, and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiencies are being cited (see attached 9099D). REPORT CONTINUES ON NEXT PAGE 2 OF 3. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). Acknowledgement of Receipt (LIC 9224 form) must be maintained in each child’s file immediately upon receipt from parent. Site Supervisor will be provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224) Form (English/Spanish) as an attachment via email. A Notice of Site Visit was not provided to Site Supervisor, Alicia Flores since a physical inspection was not conducted. Exit interview was conducted with Site Supervisor, Alicia Flores via tele-inspection, during which Appeal Rights were verbally explained to Site Supervisor. A copy of this report (LIC 9099) has been signed by LPA García. This report, along with a copy of the Appeal Rights (LIC 9058) will be scanned via e-mail to Site Supervisor, who understands that an electronic “Read Receipt” and/or confirmation of receipt of the e-mail confirms receipt of the report and constitutes an electronic signature. The facility representative was provided with the mailing address to the Monterey Park Regional Office (1000 Corporate Center Drive, Suite 200B, Monterey Park, CA 91754) and agrees to send a copy of the signed LIC 9099 reports by email to LPA Garcia and mail originals forms to the office. END OF REPORT: PAGE 3 OF 3 .