Complaint·April 30, 2026

Page 2 Director states she has not spoken with mom, dad, or grandma regarding the incident, she just knows about the child going to the doctors from an email only. Staff did not see how she fell, they had to ask the child how she fell. Child stated she was running in the play yard climbed the slide steps and went down the slide fast and fell off onto the concrete floor no cushion was present at that time. Commingling with other components- Facility is commingling preschool and school in AM and PM. RP (Reporting Party) states they have 2 children enrolled in the school age program and 1 child enrolled in the preschool program. The facility commingles the preschool and school age program in the morning and in the afternoon as they have observed their preschool child with their siblings that are in school age. RP stated the children have been commingling all the time they have been here and they just currently stopped about 3 weeks ago. LPA cited the facility on 03/12/2026 for commingling preschool and school age children. Director stated she never spoke with any of the children's guardians about the commingling, they stopped commingling after they were cited. RP stated she knew about it because it was still happening, she did not speak with the director. This is substantiated, however no citation as it was already cited on 03/12/2026. Admission Agreement- Facility not providing LIC9224 to parents/guardians. Director states this family was not given the Acknowledgement of Receipt of Licensing Report LIC9224 because she was trying to have a face to face meeting with them, however meetings kept being changed or postponed due to there policy and procedures for the school of parents mom or dad are to sign not grandma and its grandma who picks up. Director states we never got a hold of mom or dad. Per LPA they would not have know about the 03/12/2026 citation of commingling discussed above. Outdoor activity space in disrepair- No soft padding under play structure/Asphalt is uneven causing tripping/Facility play equipment is unsafe. RP (Reporting Party) states there is no soft padding under the play structure that may have prevented C1 from being injured. RP stated the asphalt in the school age yard is uneven and is a tripping hazard. RP stated, they tripped due to the uneven asphalt. LPA had cited on 02/12/2026 for the padding and on 02/23/2026 for the uneven asphalt, however per LPA observation and interviews soft padding was placed under the slide and on the side of it after the incident happened. Uneven asphalt on 03/11/2026 LPA observed the facility has filled in all the cracks all over the yard and will ensure supervision of the children is being conducted at all times until the asphalt is worked on to be evened out over time. Declaration was sent with time lines of plans to have it corrected. Page 3 A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100 Exit interview conducted and report was reviewed with Director Brenda Garcia. LPA, Cynthia Reyes informed Director Brenda, that this report dated 04/30/2026 document(s) (1) Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety or personal rights of a child in care. Also, LPA, Reyes informed Licensee, to provide a copy of this licensing report dated 04/30/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC9224), or written statement, must be placed in the child’s file for verification