complaint·April 6, 2021

LPA was unable to verify if the perpetrator was a habitual biter and/or if issue had been addressed. According to S4 there was a child that was terminated from the program due to biting. P1 and P5 disclosed that their child was bit at the facility multiple times. However, LPA is unable to determine if the child bit was the complainant’s child. Complainant did not provide child’s name. Therefore, the allegation has been determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Personal Rights /Staff used inappropriate discipline: According to complaint, child name unknown possibly 18 months old and period time unknown, was engaged in an inappropriate form of discipline after child displayed aggressive behavior. LPA was unable to interview subject of the investigation as the identity of the alleged victim was not disclosed. LPA interviewed S2, S3, S4 which stated that time out is not a form of discipline but instead remove child from situation and explain why child should behave and treat others with respect. S4 indicated that they might send a child to S1 to cool down, have a change of scenery, and to help them cope with the situation. However, S1 indicated that for the most part, children are talked to and at times an 18-month-old child can be asked to sit on a chair for a minute or two for timeout. According to S1, children are taken to S1’s office when this occurs. Therefore, the allegation has been determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview has been conducted with Director, Doris Alvarez. Appeal Rights were verbally explained to the Director. A copy of this report has been signed by LPA Jose Guzman. This report along with the Appeal Rights will be e-mail to the Director, who understands that an electronic “Read Receipt” and/or confirmation of receipt of the e-mail confirms receipt of the report and constitutes an electronic signature. The Director agrees to sign the bottom of each page of the LIC 9099 and return the originals to LPA Jose Guzman in-person or via U.S. Mail. A Notice of Site Visit was not provided to Director since a physical inspection was not conducted.