complaint·May 2, 2025

Allegation #1: Staff permitted child to attend facility prior to submission of child’s records According to the allegation, a child was permitted to attend the facility without submitting any enrollment documents. The allegation alleges that more than two months after starting in care at the facility, the Administrator gave parent the enrollment packet to complete with no explanation for the delay. While reviewing children’s files during a visit to the facility on 3/13/25, LPA observed that the facility was missing a file for Child #1 (C1). Administrator was unable to locate the file on 3/13/25 and during an interview with LPA, Administrator stated “We were asking for the file but parent didn't bring it.” LPA reviewed facility sign-in/sign-out sheets for the period of 2/3/25-3/13/25, and observed C1 was signed into the facility on 2/12/25, 2/13/25, and 3/5/25. Therefore, C1 was at the facility during the period of at least 2/12/25-3/5/25, without any enrollment documents submitted. Additionally, during interviews conducted with parents, Parent #1, not the parent of C1, stated that when they enrolled their child, “I had to chase them (staff) down to give the packet to them (staff) and then approximately three weeks later, they (staff) asked for immunization record, and I said it was in the packet I provided. I had to send them a scan of the immunizations again.” Allegation #2: Staff allowed children to share bedding Complaint alleges a child was observed to be sleeping on a bare cot at naptime and that the same child’s blankets were observed to be being used by another child. During interviews conducted with staff, Staff #3 (S3) stated “Beds and bedding are on top of each other and not labeled.” When asked if they have observed children using other children’s bedding without being washed, S3 replied, “yes”. Allegation #3: Staff did not post current menu Complaint alleges that staff did not post the current menu. Complaint states that in February of 2025, the menu posted was for November 2024. During a visit by LPA on 3/13/25, LPA observed the menu posted was for February 2025 and not the current month of March 2025. Page 2 of 3 Allegation #4: Staff did not serve food based on menu Complaint alleges that the facility does not serve the food as posted on the menu. During interviews conducted with staff, Staff #1 (S1) stated that the facility has served food to children that is different than is posted on the current menu and that if there is a change or substitution in food that is served from what is posted on the menu, parents are notified of the change after the food has been served, during pick-up. Based on LPAs observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22 Chapter 1 are being cited on the attached 9099D. Substantiated allegations of "Staff did not post current menu" and "Staff did not serve food based on menu" were cited during the inspection on 3/13/25. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. LPA discussed the Technical Support Program (TSP) with Administrator and Director. Administrator gave approval to be registered for TSP. Exit interview conducted and report was reviewed with Director, Nohelly Rios. Page 3 of 3 Allegation: Staff did not ensure that children had adequate supplies Complaint alleges the facility did not have paper towels for children to use. During interviews conducted with staff, all staff stated they always have an adequate amount of paper towels and supplies at the facility. During visits conducted, LPA reviewed the supplies on hand, including paper towels, and determined there is an adequate number of supplies at the facility. Parents interviewed did not disclose any concerns related to the number of supplies on hand at the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Director, Nohelly Rios. Page 2 of 2