complaint·September 15, 2022

Based on observations made on 09/15/2022 and 07/26/2022, LPA Garc\303\255a observed diaper changing equipment; diaper changing table, mat, changing table paper roll and diaper pail inside the facility. Number of diapers, wipes, and gloves were observed in quantities to meet the needs of children in care. LPA observe diaper changing station and equipment used by Twaddler room staff. In review of records posted on the wall of the diaper changing area, LPA observed diaper changing procedures and Diaper Changing Schedule. Diaper Changing Schedule identifies children\342\200\231s diaper checks; upon arrival and diaper changing times are scheduled throughout the day. LPA Garc\303\255a conducted interviews with Administrator and four (4) day care staff, all staff interviewed denied not meeting child\342\200\231s diapering needs. Staff statements concur that diapers are changed on schedules times however, diapers are checked frequently and changed as often as necessary. In addition, LPA interview three (3) former day care parents of children who attended the Twaddler room and required diaper changes. Although, interviews with staff and parents revealed the facility was meeting the diapering needs of the children in care and had not had experiences with children having diaper rashes, the complainant refused to provide contact information or a specific time frame of when allegation occurred, based on the interviews conducted, at this time there is not enough evidence to support the above allegation. Report continues on next page 2 of 3. This agency has investigated the complaint alleging that a few years ago staff was not meeting daycare child\342\200\231s diapering needs causing a diaper rash. Although the allegation may have happened or is valid; Based on interviews conducted; there were no witness to the allegation and the complainant in questioned refused to provide contact and time frame information, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the allegation is deemed Unsubstantiated. Should additional information become available in the future, this investigation may be reopened. A n otice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Licensee representative, Administrator, Suk \342\200\234Mandy\342\200\235 Seto. Report ends here page 3 of 3.