Office review·March 8, 2023

An informal office meeting was conducted on this date, 03/08/2023, with CEO, Arlene Roepke and director Noreen Begole. In attendance were Licensing Program Manager (LPM) Thuy Ho, Licensing Program Analysts (LPAs) Dianna Valdez Santana and Aiddee Nunez. The purpose of this informal meeting was to discuss the facility\342\200\231s most recent inspections and the deficiencies that have been cited: 101223(a)(1) Personal Rights: Type \342\200\230A\342\200\231 deficiencies: The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons. 101223(a)(3) Personal Rights: Type \342\200\230A\342\200\231 deficiencies: The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation\342\200\246. A copy of Title 22 Regulations with regards to: Personal Rights was explained and provided to Licensee and Director via email. Video and two pictures were shared with the CEO and the Director Page 1 of 2 The following was discussed with the Director and the CEO: 1. The CEO and DIrector was advised that it is her responsibility to know & understand the requirements of Title 22 Regulations. 2. The facility must be in compliance at all times. 3. The facility representatives were advised to check the Child Care Licensing web site at www.ccld.ca.gov for quarterly updates, educational/training videos, forms and regulations. 4. Staff training was conducted for Title 22: Personal Rights on 02/03/2023. 5. In addition, the CEO and Director is to review the Personal Rights videos on our website located at Children\342\200\231s Personal Rights in Child Care \342\200\223 California Child Care Licensing \342\200\223 Resources for Parents and Providers (childcarevideos.org) 6. The facility will be placed on frequent visits to determine compliance. Reminder: Cindy Nguyen is the assigned LPA, she will be conducting frequent visits to ensure compliance. LPM Ho advised Director, Noreen Begole about the Technical Support Program (TSP) regarding compliance. The TSP brochure was provided to director via email The Director will notify LPA if interested in participating in TSP so referral can be made. Exit interview was conducted with the CEO, Arlene Roepke and Director Noreen Begole, whom are in agreement with the above. A copy of the report was read, explained, and provided to facility representatives. A signature on this form confirms receipt of the report. CEO, Arlene disagrees with the SUBSTANTIATED finding for the First Allegation and plans on appealing. Page 2 of 2