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Inspection visit

complaint

KINDERCARE LEARNING CENTERLicense 3042703791 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

During the course of investigation, LPA toured that facility, LPA conducted interviews with 5 staff members, 4 children, 4 parents and reviewed records. During the initial inspection dated 5/28/25 LPAs Duron and LPA Pham observed outdoor fence adjacent to children’s play yard. LPA Duron observed facility’s outdoor fence had a broken latch, zip ties and a chain wrapped around opening of the fence. LPA Duron observed fence with corroded metal post on fence. LPA interviewed 5 staff, during the staff interviews, Staff #2 (S2) stated, staff saw that the fence needs fixing, they didn't notice it before the incident. Staff #5 (S5) stated, the yard is properly fenced, the gate at the back of the playground is secure and chained, it is being replaced because of the incident that occurred but staff always felt it was safe, this has never happened before. The children are not using that yard until the fence has been replaced. LPA Duron interviewed 4 parents. 4 out of 4 parents did not have any concern with the facility. LPA Duron attempted to interview 4 children. During the children interview Child #3 (C3) stated, C1 and C2 go outside, out gate, fence broken. C4 stated, "C1 and C2 go outside on gate, they leave." C4 stated, "teacher see them, and S1 get them." Based on LPA’s interviews and observation the preponderance of evidence standard has been met, therefore the above allegation has found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101238(a) Buildings and Grounds. Please refer to attached 9099D for documentation of deficiencies.9090D: This requirement is met as evidence by: Based on LPA’s interviews and observation. LPA Duron observed the facility’s outdoor fence with a broken latch, zip ties and a chain wrapped around opening of the fence. LPA Duron observed fence with corroded metal post on fence, which poses a potential health risk to the children in care . An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The Director was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department. The Director was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door. Page 2 of 2. End of Report. During the course of investigation, LPA toured that facility, LPA conducted interviews with reporting party, 5 staff members, 4 children, 4 parents and reviewed records. LPA reviewed Unusual Incident/Injury Report submitted by facility. Director stated on 5/19/25 at approximately 5:10pm, C1 and C2 wiggled gate loose and slipped through the gate opening and left the playground. Staff #1 (S1) and Staff #2 (S2) saw the children off the playground and were trying to talk them back into the gate while trying to get help. S1 went out the gate to try to get C1 and C2 while S2 kept asking them to come back and be safe. Staff #4 (S4) was taking out the trash at the time of the incident and saw C1 and C2. S4 called the Director from their cell phone for help. LPA interviewed 5 staff members. 3 out of 5 staff members stated that they had witnessed the incident involving C1 and C2 at the facility. S2 stated, they saw C1 and C2 standing by the gate. S2 saw S4 walking with a trash bag on the outside of the fence. S2 noticed S4 was talking to C1 and C2. S2 noticed S4 left the trash and went to the gate. S2 looked closer and noticed C1 and C2 were on the outside of the gate. S2 went towards the gate and at the same time telling S1 about children on the outside of the gate. S1 went outside the side gate. S2 went to the gate from the yard and noticed S4 was holding C2 and C1 was walking next to the gate. S2 was talking to C1 to keep them by the gate. When S1 got there, they were able to walk to C1 and get them to come with them. S4 gave C2 to staff and left. S2 stated they have not witnessed this incident before. S2 stated the Director is aware of the incident and having the gate fixed. The director stated to ensure the playground is safe and hazard free, staff have been reminded to inform the Director if they notice something that is not safe or needs to be repaired or removed. LPA Duron attempted to interview 4 children. Child #3 (C#3) stated, "Teacher saw C1 and C2 get out" C3 continued and stated, " teacher tell S2 , them get C1 and C2". LPA Duron interviewed 4 parents. All interviewed parents stated they did not have any concern with facility. Based on the information gathered from LPAs’ interviews there is insufficient evidence to corroborate the allegation: Staff left children unsupervised while in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur in the day care facility, therefore the allegations is UNSUBSTANTIATED. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The director was provided with a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door. Page 2 of 2. End of Report.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101238(a)Type B

    BUILDINGS AND GROUNDS

    101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.This requirement is met as evidence by: Based on LPA’s interviews and observation. LPA Duron observed facility’s outdoor fence with a broken latch, zip ties and a chain wrapped around opening of the fence. LPA Duron observed fence with corroded metal post on fence, which poses a potential health risk to the children in care

FAQ · About this visit

Common questions about this visit

What happened during the July 16, 2025 inspection of KINDERCARE LEARNING CENTER?

This was a complaint inspection of KINDERCARE LEARNING CENTER on July 16, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to KINDERCARE LEARNING CENTER on July 16, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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