complaint·October 6, 2025

Regarding allegation (3): Adult has been aggressive towards the child showing scratches and fingermark During the investigation, LPA observed the facility and took photographs of S1 hand which showed S1\342\200\231s fingernails to be short in length. LPA observed S1 and S2 interacting with childcare children. S1 and S2 were calm and gentle with children. In a private interview, LPA received photographs of C1 dated 2/25/25 PM with a small scratch mark on C1\342\200\231s stomach and a scratch mark or insect bite mark on C1\342\200\231s left breast dated 2/2/25. All 3 out of 3 staff stated they have not observed anyone being aggressive with children. During the interview with A1 who stated A1 came to the facility to provide therapy services 1 time in May 2025 and A1 did not observe staff being aggressive toward the children or observed anything stood out that bothered A1. On 9/9/25, LPA observed S1\342\200\231s interactions with daycare children. S1 was patient and attentive with daycare children. S1\342\200\231s voice was calm and was not aggressive with any of the children or staff. Regarding allegation (4): Child had no shoes and socks on a 90-degree hot weather outside During the inspection on 09/09/2025, LPA observed areas in the backyard patio where the daycare children do most of the outdoor play. The backyard patio has large umbrellas to help provide shaded areas for children. On 9/9/25, LPA also observed children wearing socks and shoes during outdoor play and when outdoor play was finished children collected all their shoes outside the patio door. LPA observed children wearing shoes outdoor and children took shoes off when children were indoors. LPA reviewed photographs dated (8/25, 8/26, and 8/27) provided by licensee and the photographs depicted all children wearing socks and shoes outside. LPA also reviewed photographs dated 08/25/25 at 10:23am and10:26am, where C1 was not wearing socks and shoes outdoors. PAGE 3 OF 4 Reporting Party (RP) stated C1 was terminated after the parent expressed a concern, C1 was left crying in a highchair for few minutes and not being comforted, staff 1 (S1) being aggressive toward C1 leaving scratches and fingernail mark on the child. During the investigation, LPA interviewed 3 staff members, adult 1 (A1), 5 parents, obtained facility parent handbook, text message between staff and parents. No children interview conducted due to children being non-verbal. Regarding allegation (1): Child was terminated wrongfully During staff interviews, S1 stated S1 had a lot of issues with parent #1 (P1). S1 stated S1 texted all daycare parents informing them that S1 might have to be out with S1\342\200\231s daughter (daughter was getting ready to give birth). S1 received a text from P1 stating P1 was not comfortable with S1\342\200\231s husband, (a male) changing C1\342\200\231s diaper and taking care of C1. S1 stated that S1 was not comfortable with P1 anymore because S1 never knew what P1 might say. S1 text P1 informing P1 that S1 ended contract with P1\342\200\231s family. S1 stated that if the parents are not comfortable and S1 is not comfortable, S1 can end the contract. S1 stated this is written in the childcare contract. LPA confirmed that on Chiquitines Home Child Care Parent Handbook page 2 states \342\200\234Chiquitines Home Childcare reserves the right to terminate this contract for any reason\342\200\235 . S1 stated P1 would criticize C1 negatively and this made S1 uncomfortable to discuss C1 activities at the facility. Regarding allegation (2): Child was crying in a highchair without being comforted During staff interviews, S1 stated that S1 spoke to P1 about C1 crying. S1 stated that S1 shared with P1 that children needed time to cry if that made them feel better. S1 explained to P1 that S1 would let C1 cry for no more than 4-5 minutes but constantly checked on C1 and when C1 was finished crying S1 would talk with C1 about what happened and then offered C1 a hug. P1 stated P1 did not agree with S1. S1 stated that when C1 started attending facility, C1 would cry at times for no reason and as time progressed C1 became used to the facility and didn\342\200\231t cry as much. S1 provided photographs of C1 where C1 appears to be happy involved in activities with peers. PAGE 2 OF 4 Licensee stated the following: Sometimes C1 took off shoes and socks and staff had to be on top of C1 to keep socks and shoes on; this was the only time C1 went outside without sock and shoes; and they only take the children outside in the morning before the weather got hot. LPA checked the weather on 8/25/2025. Most of the morning was about 72 degrees. The weather increased to 76 degrees after 11:00am. On 09/22/2025, LPA attempted to interview eight (8) parents but was able to interview five (5). The five (5) interviewed parents were satisfied with the facility, and the parents did not make any disclosure regarding the above allegations. Based on LPAs observations, the interviews which were conducted, and records reviewed, the preponderance evidence of child was terminated wrongfully, child was crying in a highchair without being comforted, adult has been aggressive towards the child leaving scratches and fingernail mark on the child, and child had no shoes and socks on a 90-degree hot weather outside has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation are unsubstantiated . Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights were explained. A copy of appeal rights (LIC 9058) was provided. First level appeal is to Regional Manager, address is above on the report. PAGE 4 OF 4 END OF REPORT