Incident investigation·August 14, 2025

Page 1 of 3 Licensing Program Analyst (LPA), Mahnaz (Nancy) Malek conducted an onsite case management inspection for the purpose of following up investigating for an incident that the facility self reported to our office on 7/7/2025. LPA met with director, Mary Joy Hilsabeck. Census was taken. There was a total of 65 napping preschool children with 7 staff observed. Teacher child ratio was; 2:15 napping children in Early Preschool Room, 1:14 napping children in Pre-K Room, 1:14 napping children in 2 year old Room, 2:12 napping children in TK Room. The Village Room and Multi-Purpose Room were not in use. According to the self-incident report, on 7/7/2025, the facility representative was notified that 4 year old child (C1) disclosed that Staff # 1 (S1 ) had taken a picture of C1 using the toilet, and also snap chatting poop character (emoji) for the child's head using their cell phone. A review of the Facility Personnel Report Summary on this date indicates all facility who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. LPA interviewed 9 staff, and 8 older preschool children regarding the incident. LPA also reviewed school policy regarding cell policy in employees' handbook. LPA also obtained investigation report from other enforcement agency (Police Department) since that agency was involved. LPA interviewed S1 who stated the following: Continued on page 2 Page 2 of 3 S1 stated that they have a cell phone. They used it on the playground one time in April. Corrective action was taken against them. They stopped using their cell phone while working with children after the correction plan. S1 stated S1 never took any pictures of any children in the restroom using their cell phone or company ipad. S1 added that they never showed any snapchat characters to children on their phone. S1 stated they take pictures of children during their activity times and send them to their parents using the company ipad (Sprout About Application). During the course of interview with staff who work in the preschool program and infant/toddler program, LPA was told they don’t use their cell phones while working with children. One staff member stated they have seen S1 looking at their cell phone or texting or leaving a voice message on occasions, but they have not seen S1 taking pictures of children using their own cell phone. They reminded S1 to put it away when they saw it. They stated they take individual or group pictures of children while doing activities sending or texting the parents using the school ipad. The staff showed LPA the pictures they have taken of children using school ipad while engaging in activities. Staff stated they have not seen S1 taking any pictures of children with their own cell phone. They stated they can be on their phone during their break time but not when they are with children. The staff reviews the video training at the time of hiring and sign the school policy prohibiting them from using their cell phone while working with children. According to the management, S1 was observed using their cell phone during work hours, and a corrected action was done for this purpose. The management stated violation of using the private cell policy while working with children is two times warning and then leading to staff termination. Staff stated they use the company ipad, Spout About Application for attendance, taking pictures of children's activities, playing projects or playing music during nap time. They stated they don't take pictures of children in the bathroom. They have not seen any staff member taking any children's photo in the restroom or showing any emoji on their phone or ipad to children. However, one staff stated they have seen S1 on the their cell phone during work time. They were not sure what they were doing. S1 was not observed to take pictures of children in the bathroom. Continued on page 3 Page 3 of 3 During the interviews with 8 qualified preschool children, LPA was told that they have seen staff take pictures of them during play time or activity time. However, children could not distinguish between the staff phone or company ipad. Children stated staff had not taken any pictures of them in the restroom and no emoji has been shown to children by any staff. Based on the interviews with (nine) 9 staff, (eight) 8 children, reviewing relevant documents, and police report, there is not a preponderance of evidence to prove, the violation did or did not occur. No deficiency was cited on today's visit. The director, Mary Joy Maryjoy Hilsabeck was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. The exit interview was conducted with the director, Maryjoy Hilsabeck. Notice of Site Visit was posted. The notice of the site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The exit interview was conducted with the director, Maryjoy Hilsabeck. End of report.