complaint·May 14, 2024

(Page 2) LPA conducted a visit on 02/27/2024 and interviewed Director Nicole Carreon and Assistant Director Loretta Munoz (AD). AD reported the right cheek bite incident to RP only. AD was unaware of any other injuries at the time of reporting. Director was able to provide LPA with C1’s daily health checklist for the month of February 2024 that listed the scratch on C1’s eyelid dated 02/20/2024. LPA reviewed the Incident Report that stated C1 was bit by C2 during the facility’s rest period and was signed by staff, AD and RP. LPA was unable to verify the origin of a chest scratch and mark above C1’s left eyebrow. Director stated during a staff meeting in January 2024, the topic of classroom supervision was mentioned briefly. LPA requested to review the video footage, but video was not available as it is live feed. On 02/27/2024, LPA interviewed 11 staff from three infant classrooms. All 11 staff were able to reiterate the facility’s supervision, communication, and incident report policies. LPA verified that there were 12 children and two staff members in Infant Room 3 at the time C1 was bit on the cheek, Staff #8 (S8) and Staff #11 (S11). S8 was changing children’s diapers at the time and looked up because they heard C1 begin to cry and observed C1 at C2’s cot. S11 stated they observed C1 crawling toward C2’s cot. S11 was tending to another child at the time and did not witness the bite but heard C1 cry. LPA was not able to interview children due to age and language development. LPA interviewed 2 out of 5 parents. Parents did not make any disclosures regarding the allegations of this complaint. Based on LPA’s interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation staff did not provide adequate supervision resulting in child sustaining multiple bites and injuries is substantiated. California Code of Regulations, Title 22, Division 12, 101429 Responsibility for Providing Care and Supervision for Infants is being cited on the attached LIC9099D. Exit interview was conducted with Nicole Carreon. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. Upon receipt, Director Nicole Carreon shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee shall have LIC9224 (Acknowledgement of Receipt) signed and kept in each child's file. End of Report